Trợ Lý Điều Hành

**Job workplaces**:

- Hà Nội - Việt Nam

**Job level**:

- N\A

**Job language**:

- Tiếng Trung Quốc, Tiếng Anh

**Job industry**:

- Bán hàng & Phát triển/Quản lý kinh doanh

**Job description**:
1. **Client Service**:

- To review renewal list for timely reminders to clients.
- To offer renewal quotations and new quotation for new clients.
- To request Business Processing Team to issue policy, endorsement, issue Chinese policies and send to clients.
- To look for new clients, approaching clients, selling insurance and taking care of clients.
- To conduct non-life insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure).
- Co-ordinate efforts of all Departments/ Divisions and work as intermediary on behalf of the Line Management(s).
- To organize risk management seminars for existing clients

2.
**Outstanding/Unclear Premium**:

- To update the status of outstanding premium and follow up the overdue premium to ensure collecting premium fully and timely.

3.
**Business Administration**:

- To report any unusual problems to direct management
- Monthly & quarterly Gross Written Premium analysis report, expenses analysis report, Data checking.

4.
**With concerned departments**:

- To cooperate with Corporate Claims Division / Retail Claims Division:

- To settle the claim smoothly for customers in compliance with the company’s procedure.
- To follow up any pending claim cases.
- To organize risk/claim management seminars, risk survey at client’s site.
- To coordinate with Underwriting Division:

- To follow up with Business Processing Section for operation matters.
- To work closely with Underwriting Section for quotation and coverage.
- To cooperate with Loss Control Engineer to make risk survey at client’s site.
- To coordinate with related divisions/departments for all related jobs.

5.
**Others**:

- To update the market trends directly influenced on MSIG’s business activities.
- To report any unusual problems if any.
- To assist Line Management(s) in finishing related reports as well as some administrative assigned by MSIG Global BusiBusiness Division.
- To execute other office work as required by the Company.
- Translate related documents if any.
- Other assigned task by Line Management(s).

**Job requirements**:

- University Graduation
- Mandarin fluency
- Good at English
- Strong marketing sense.
- Be able to clearly understand working procedure & flow chart.
- Know all insurance products and be able to explain that to clients their coverage is a plus.
- Be highly aware of requirements to be professional to provide high quality service to clients.
- **Benefit**:

- Annual Bonus
- Annual Pay raise
- Participating fully according to the regimes and policies of the state.
- 13th month salary.
- Social insurance, health insurance, unemployment insurance, workers’ accident compensation insurance.
- Annual health check-up.