Product Owner

**Top 3 reasons to join us**:

- Competitive salary package
- Comprehensive health and accident insurance
- Full salary during probation

**Job description**:

- _FinOS Technology is a fintech company with the mission to deliver simple, accessible, and tech-enabled financial products & services through the digital ecosystem. We are building innovative financial technology solutions that empower people and businesses across the BFSI sector._
- _ As a Product Owner at _**_FinOS_**_, you will take end-to-end ownership of both internal platforms/services and customized partner solutions (eKYC, eSignature, Micro-Lending, etc.). You will collaborate closely with cross-functional teams—Sales, Tech, AI, and Delivery—to build scalable, secure, and high-impact fintech products that drive business performance and innovation._

**_ Key Responsibilities_**

** 1. Internal Products (Services & Platforms)**
- Define product vision, strategy, and roadmap aligned with business objectives.
- Identify user problems, define success metrics, and manage product backlog using data-driven prioritization.
- Write and manage PRDs, user stories, and acceptance criteria (BDD).
- Lead discovery (user interviews, JTBD, prototyping, experiments) and delivery (sprint planning, review, release).
- Collaborate with Tech/AI/QA/DevOps teams on architecture design, API/SDK, security, and performance optimization.

** 2. Partner Solutions (Vendors & Customers)**
- Collect and analyze business requirements; conduct gap analysis and design end-to-end solutions.
- Manage vendors: RFP/RFQ process, capability evaluation, SLA tracking, and integration roadmap.
- Lead PoC, Pilot, and Go-Live phases; manage change requests, risks, and compliance (security, privacy, data protection).

** 3. Business Enablement**
- Support Sales/Pre-sales teams in solution demos, effort estimation, and proposal/SoW preparation.
- Translate business opportunities into product roadmap and release planning.

** 4. Performance & Operations**
- Track and optimize key KPIs: adoption, conversion, uptime/SLA, time-to-yes, fraud/default rate, cycle time, NPS/CSAT.
- Maintain product documentation: BRD/PRD, API mapping, data flow diagrams, and reports.

** 5. Culture & Collaboration**
- Act with ownership, customer focus, and team-first mindset.
- Coach the team to work in a data-driven and outcome-oriented manner.

**Your skills and experience**:
**_ Must-have:_**
- Minimum** 5 years of experience** as a Product Owner/Manager or Business-Tech hybrid in FinTech, Banking, InsurTech, Payment, or Identity.
- Proficient in PRD writing, user story definition, backlog grooming, and prioritization frameworks (RICE/ICE/MoSCoW).
- Familiar with API/SDK design, JSON, HTTP status codes, and system/data-flow diagrams.
- Understanding of security, privacy, and regulatory compliance (e.g., KYC/AML).
- Strong stakeholder management skills across internal teams, vendors, and partners.
- Analytical and data-driven mindset: capable of designing metrics, using dashboards/SQL, and conducting experiments.

**_ Nice-to-have:_**
- Excellent communication skills in both Vietnamese and English (technical and business).
- Certifications such as PSPO/CSPO, PMP/PMI-ACP are a plus.
- Experience with AI/ML, OCR, LLM/RAG, rule-engine, BPMN, or event-driven systems is advantageous.
- Familiarity with multi-tenant platforms, API versioning, SLA/performance monitoring, or OWASP/IAM security practices.
- Knowledge of Agile/Scrum or Scrumban methodologies with full rituals (planning, review, retro).
- Demonstrated qualities: ownership, bias-to-action, customer-centricity, and collaboration.

**Why you'll love working here**:

- Competitive salary package (Base salary and performance bonuses).
- Probation period salary is 100% of the official salary.
- Comprehensive health and accident insurance.
- 15 days of annual leave, 3 days work from home/month.
- Provision of work equipment (Macbook/ Laptop, mouse, monitor, etc.).
- A creative and modern working environment.