Assistant to CTO

**Company Overview**:
At **TechX**, we are pioneers in delivering cutting-edge solutions that empower businesses to thrive in today’s digital landscape. With a strong focus on **Cloud Transformation (AWS)**, **Data Modernization**, and **Generative AI**, we bring unparalleled expertise to drive innovation, efficiency, and growth for our clients.

We specialize in **banking and financial services, retail, manufacturing, and transportation**, delivering impactful solutions that address industry-specific challenges and significant market shifts.

Together, we’ll build a future where innovation knows no limits.
**This role is created to **support the CTO** in driving **collaboration, coordination, and adoption of XOps systems and platforms** across internal teams in Hanoi.
The position focuses on **ensuring smooth communication, governance alignment, and operational consistency** between departments using the XOps system, rather than on deep technical development.

The person acts as a **bridge between the CTO, technical teams, PMO, and operational users**, helping teams stay aligned, follow processes, and use internal platforms effectively.

**Scope of Work**:
**Coordination & Collaboration Support**:

- Facilitate communication between teams involved in XOps-related projects (System, Platform, Internal Operations).
- Organize and document collaboration activities, ensuring action points are followed up.
- Track progress of XOps usage and adoption across departments.
- Act as a liaison between the CTO and cross-functional teams in Hanoi.

**System Adoption & Governance**:

- Remind and encourage teams to use XOps systems and tools consistently.
- Identify collaboration or workflow issues and propose practical solutions.
- Support PMO governance (under Truc Anh) by ensuring compliance with standard procedures and documentation.

**Administrative & Operational Support**:

- Assist CTO in scheduling, tracking initiatives, and preparing collaboration materials/reports.
- Maintain documentation of meetings, decisions, and platform-related communications.
- Coordinate onboarding or basic training sessions on collaboration tools and systems.

**Internal Communication & Engagement**:

- Help improve information flow between teams and leadership.
- Draft and share internal updates or reminders regarding system or collaboration initiatives.
- Serve as a key contact for questions related to XOps collaboration practices.

**Key Responsibilities**:

- Ensure smooth day-to-day collaboration under CTO’s direction.
- Support and monitor the adoption of internal systems and platforms (XOps).
- Document and follow up on action items across teams.
- Facilitate alignment between technical and non-technical stakeholders.
- Support governance and reporting requirements (in coordination with PMO).

**Key Requirements**:
**Education & Experience**:

- Bachelor’s degree in Business Administration, IT Management, or related fields.
- 4+ years of experience in project coordination, operations, or internal communications, preferably in a tech-driven organization.
- Experience working closely with technical leadership or cross-functional teams is an advantage.

**Skills & Competencies**:

- Strong organizational and coordination skills.
- Excellent communication and interpersonal abilities.
- Familiarity with project management or collaboration tools (e.g., Jira, Confluence, Teams, Notion, or similar).
- Proactive, detail-oriented, and able to manage multiple follow-ups simultaneously.
- Comfortable working in a fast-paced, evolving technical environment.
- Vietnamese proficiency, English is a plus.

**Soft Traits**:

- Collaborative and service-minded.
- Strong follow-through and accountability.
- Ability to connect people and foster teamwork.
- Curious to learn about systems and internal operations, even if not deeply technical.

**What We Offer**:

- **Innovative Environment**: A dynamic and collaborative work environment where innovation is encouraged.
- **Professional Growth**: Opportunities for professional growth and development through continuous learning and exposure to cutting-edge technologies.
- **Competitive Package**: Competitive salary and benefits package
- **Impactful Work**:The chance to work on cutting-edge projects with industry-leading clients, making a tangible impact on their business success.