Payment Operations

**JOB DESCRIPTION**

When someone joins JPMorgan Chase, they should know this is a place where they belong. Join the team that is driving the service delivery and control framework in Payment Operations for one of the world’s most innovative banks. As a dynamic and driven professional, you will lead the team where you will have an opportunity to elevate your career to the next level.

As a Payment Operations - Vice President within Vietnam Branch Operations team, you are responsible for managing the day-by-day execution and completion of all client Payment demands, and associated service support functions. You will manage the day-by-day execution and completion of Banking Regulatory Operations in terms of regulatory reporting requirements. You will also manage aspects of Payment Operations team and Banking Regulatory Operations team including control and compliance, training, development, performance measurement, support processes and expense management

**Job responsibilities**
- Lead and supervise the Payment Operations team and Banking Regulatory Ops team in delivering all aspects of business processing and regulatory reporting requirement, with close partnership with Sales, Products, Client Services, Compliance, Regional Hub, Regional Project Teams, as well as Regional Stake Holders
- Participate in daily monitoring of performance against established metrics (account opening, account maintenance, payment process, etc.) for Payment Operations. Check and ensure that all transactions are processed in a complete, accurate manner and within facility limits
- Participate in daily monitoring of performance against established metrics (regulatory reporting timeline, compliance, process review and enhancement etc) for Branch Regulatory Operations.
- Manage hub’s support & ensure timely process of Account opening, maintenance, closure, regulatory reporting consolidation and generation
- Process & verify payments, deposit and/or liquidity transactions.
- Perform compliance check on supporting documents & sanction screening of the same for foreign currency transactions
- Process & manage transaction thru clearing house & partner banks.
- Perform nostro account reconciliation
- Manage on site team on the regulatory reporting execution
- Participate and align with Branch Operations Head, as well as Regional Stake Holders and other Stake Holders in incident management, problem resolution, control and compliance discussion and enhancement, change management, productivity improvement, and also people management
- Align with Regional Senior team in Operations activities and objectives to ensure the objectives are fulfilled, meanwhile facilitating business growth requirement

**Required qualifications, capabilities, and skills**
- At least 7 years of operations experience, including team management
- Knowledge in payment processing and regulatory reporting
- High level of leadership standards, including but not limited to leading by example, ownership and reliability
- Strong command of English

**Preferred qualifications, capabilities, and skills**
- Bachelor degree in banking and finance sector, post graduate level is a plus
- Computing and scripting skills and knowledge (advanced excel function / xCeptor/ Alteryx etc) are preferable

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world
- s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest