Key Account Manager
2 weeks ago
Job Description Summary
Job Description
Key Responsibilities:
- Client Relationship Management: Build and maintain strong, long-term relationships with key clients, ensuring high levels of customer satisfaction.
- Understanding of tenders for medical consumables
- Experience in bidding for large areas: Viet Duc Hospital, National Children's Hospital, hospitals in the North region, especially general hospitals, K Hospital, etc.
- Sales and Revenue Growth: Identify opportunities to increase sales and revenue within existing accounts and develop strategies to achieve sales targets.
- Account Planning: Develop and implement strategic account plans tailored to each key client, focusing on their specific needs and goals.
- Market Analysis: Monitor market trends and competitor activities to identify potential risks and opportunities.
- Cross-functional Collaboration: Work closely with internal teams such as marketing, product development, and customer service to ensure client needs are met.
- Reporting: Prepare regular reports on account status, sales forecasts, and market trends for management review.
- Customer Support: Provide exceptional customer service, addressing any issues or concerns promptly and effectively.
Qualifications:
- Experience: Several years of experience in sales or account management, preferably in the medical device or healthcare industry.
- Education: A bachelor’s degree in business, marketing, or a related field is often required.
- Skills: Strong communication, negotiation, and presentation skills. Proficiency in CRM software like Salesforce is also beneficial.
- Attributes: Strategic thinker with excellent problem-solving abilities, self-motivated, and results driven.
- Relationships with BOD (Board of Directors) and tender committees and nurses in major hospitals would be advantage.
- Ability to work independently
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
**Required Skills**:
Optional Skills
Primary Work Location
VNM Ho Chi Minh City - Me Linh Point Tower
Additional Locations
Work Shift
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