Administrative Assistant

6 days ago

Ðà Nẵng, Vietnam AUG Student Services Full time

**Company Overview**:
AUG Global Network is an established international education consultancy company promoting Australia, Malaysia, Singapore, Switzerland, The United Kingdom (UK) & The United States of America (USA). AUG operates across 8 countries (Australia, China, Hong Kong, Indonesia, Malaysia, Philippines, Singapore & Vietnam).

**History**:
AUG was first established in 1995 in Malaysia. Since then, the company has expanded its reach by establishing 30 offices across 8 countries which is a strong verification of the company’s success in placing students in reputable institutions across the world.

To manage its ever growing business entities, AusEd, SchoolEd and Bond and Forsyth now comes under the one name, AUG.

AUG is renowned as a reputable, trustworthy, caring and professional education placement centre. With 30 years of experience in providing the highest quality advice to students in carving their educational paths, AUG has always taken fresh and innovative approaches in its service. The company acts as a liaison between students and their preferred education providers to ease the entire process of studying overseas. Staff members are always abreast of changes in the international education industry which means students get the most accurate advice from our team. AUG stresses on the importance for students to align their career goals with the right course and the right institution by understanding the processes and procedures of getting an institution placement.

The company is staffed by a team of dedicated, friendly, multilingual, caring and responsible staff members with comprehensive knowledge about studying in Australia, Malaysia, Singapore, Switzerland, The UK, and The USA. The company is constantly exceeding the expectations of students, their families and other business partners through the provision of outstanding customer service.

**Position: Administrative Assistant**:
(Location: Da Nang)

**Roles & Responsibilities**:
**1. Customer Services**

- To handle incoming calls and walk-in enquiries;
- To screen enquiries and calls, providing information as needed;
- To assist Education Consultant, make calls to students/parents for follow-up and appointments;

**2. Office Organization**

- To maintain office tidiness, ensuring a clean and organized workspace;
- To restock and tidy bookshelves, ensuring prospectuses are readily available;
- To keep the general area clean and well-arranged.

**3. Documentation and Research**

- To perform data entry and updates.

**4. Event Management**

- To assist in event planning, including pre-event preparations, during-event assistance, and post-event cleanup.

**5. Bookkeeping**

- Documenting financial transaction details and monitoring the transactions;
- Preparing and filing financial documents;
- Fact-checking accounting data;
- Working with staff accountants as needed.

**6. Any other tasks as assigned**

**Requirements**:

- Required language(s): English, Vietnamese;
- Courteous, patient and tactful personality with strong customer service orientations;
- Possess a high level of initiative, integrity and professionalism;
- Fresh graduates / entry level applicants are encouraged to apply.

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