Site Reliability Engineer

2 days ago

Hà Nội, Vietnam OpenCommerce Group Full time

**Top 3 reasons to join us**:

- Làm việc với các đội ngũ trẻ tài năng và máu lửa
- Môi trường làm việc thoải mái, năng động
- Sản phẩm của người Việt chinh phục toàn cầu

**Job description**:

- Manage and improve system reliability through SLO, SLI, and SLA practices.
- Design and implement observability systems (metrics, logs, tracing, alerting) using tools like Prometheus, Grafana, ELK, etc.
- Build and automate CI/CD pipelines and Infrastructure as Code (IaC) using tools such as Terraform, Ansible, Pulumi, Helm.
- Collaborate in the analysis, design, and deployment of systems and processes to ensure reliability, observability, and scalability.
- Optimize system cost, performance (latency, throughput), and security.
- Operate and optimize Kubernetes clusters (EKS); strong knowledge of Docker, Kubernetes, Helm is required.
- Develop internal tools to automate workflows and support other teams.
- Participate in incident response, root cause analysis, postmortem reviews, and improve incident handling processes.
- Support and coordinate with NOC (Network Operation Center) teams.
- Be part of the on-call rotation when needed.

**Your skills and experience**:

- 2-5 years of experience in SRE / DevOps / Platform Engineering.
- Hands-on experience with monitoring and alerting systems (Prometheus, Grafana, ELK, Loki, etc.).
- Proficient in CI/CD tools (GitLab CI, Jenkins) and familiar with Git workflows.
- Experience in deploying and managing Kubernetes (EKS is a plus).
- Understanding of gRPC, and capable of optimizing nginx connections and network stacks.
- Strong Linux background with deep knowledge of kernel, network stack, file system, and processes.
System-thinking mindset, focus on automation, and ability to mentor teammates.
- Proactive, responsible, and able to work under pressure during incident response.

** Nice to Have**:

- Experience with AWS (EKS, EC2, RDS, CloudWatch).
- Strong understanding of networking concepts (TCP/IP, DNS, Load Balancing, CDN).
- Experience with high availability and distributed systems.
- Previously built a complete observability stack.
- Experience in building or optimizing Golang SDKs or internal frameworks.
- Knowledge of cloud-native networking (CNI, overlay, BGP, eBPF-based load balancing).

**Why you'll love working here**:
** Thu nhập**
- Lương NET cạnh tranh với thị trường
- Thưởng tháng lương 13
- Thưởng mềm 1 - 2 tháng lương bình quân mỗi năm
- Xét tăng lương theo hiệu quả công việc 6 tháng/ lần
- Lĩnh tiền ngày phép dư cuối năm

** Môi trường làm việc**
- Môi trường làm việc trẻ trung, thoải mái, bình đẳng
- Làm việc cùng đội ngũ trẻ tài năng, đam mê và máu lửa
- Ăn trưa miễn phí có đầu bếp riêng tại công ty
- Tận hưởng văn phòng làm việc tiện nghi, sáng tạo với các phòng chức năng
- Thời gian làm việc linh động, trang phục thoải mái
- Du lịch công ty hàng năm, teambuilding hàng quý

** Đào tạo và phát triển**
- Được training các công nghệ mới (Machine Learning, Artifical Intelligence, Nosql, System Design ).
- Được tiếp xúc và giải quyết các bài toán khó về e-commerce.

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