Reservations Agent

**Hạn nộp**: 30/07/2025 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Kinh doanh & tiếp thị
Vị trí
Nhân viên
Cập nhật
15/07/2025 03:19
MÔ TẢ CÔNG VIỆC
Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques.
Promote the Hotel’s (and ICHG generally) products and services.
Maintain a high level of product and service knowledge about all ICHG Hotels in your region.
Develop and maintain a regular pattern of sales calls.
Prepare and execute action plans which increase reservation sales and associated business.
Accept wait list reservations.
Process amendments to reservations such as extensions, early departures, etc.
Manage “no show” reservations by investigation and recording of same.
Record special billing arrangements for groups and conventions.
Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval.
Maintain knowledge of special rates/ offers/ promotions.
Monitor reservation levels and inform Managers of current and future occupancy rates.
Prepare reports as requested (eg to travel agents, business houses etc).
Prepare reservation sales reports.
QUYỀN LỢI ĐƯỢC HƯỞNG
Appealing remuneration including service charge as revenue (100% salary and service charge during probation period)
14 annual leave, 2 days off per week
International working environment
Insurance as labor law
24/7 accident insurance
Work at Ho Chi Minh Office
YÊU CẦU CÔNG VIỆC
**Education**: High School or Vocational Certificate in Hotel Management, Business Administration, or related field.
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Problem solving and organizational abilities.
Proficient in the use of computer.
Able to read and write English.
YÊU CẦU HỒ SƠ
**Phone**: 02973 88 0000/Hotline: 0919 290 709 (HR Department)