Customer Service Staff

6 days ago

Quảng Ngãi, Vietnam Công Ty TNHH Millennium Furniture Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
ESSENTIAL DUTIES & RESPONSIBILITIES
- Work directly with US AFI team to receive the orders via the AFI system
- Update the quantity and ETD in AFI system
- Work with IE on container map, confirm ETD with P&IC
- Send the booking request to logistic
- Send the containers pick up to logistic
- Daily communicate with AFI on orders and shipment
- Work closely with warehouse for inventory control
- Work closely with related department to ensure OTD
- Other jobs will be assigned by Customer service Supervisor

SCOPE OF RESPONSIBILITY

Be responsible for maintaining and developing customer

MINIMUM QUALIFICATIONS
- Education
- Required - University graduate, major in Foreign trade or Economics
- Experience
- Over 1 year experience in customer service experience with international customers
- Proven track record of success measured by increased responsibility and attainment of prescribed objectives.
- Knowledge of:

- Customer Management
- Knowledgeable about furniture product
- Skills and Abilities
- Strong interpersonal & multi-tasking skills
- Strong problem solving skill
- Familiar with maintaining customer database
- Excellent communication skills, ability to communicate with all organizational levels
- Fluency in written and spoken English.

EQUIPMENT USED
- Scientific Calculator
- Copier
- Phone

MENTAL & PHYSICAL DEMANDS/WORKING CONDITIONS
- Mental Effort
- Ability to meet strict deadlines
- Attention to detail
- Physical Requirements
- Healthy, prefer single or married with kids
- Working Conditions
- Office

Ngành nghề: Dịch vụ khách hàng

Kinh nghiệm: 1 Năm

Cấp bậc: Nhân viên

Hình thức: Nhân viên chính thức

Địa điểm: Quảng Ngãi

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Laptop
- Chế độ bảo hiểm
- Chế độ thưởng
- Đào tạo
- Tăng lương
- Công tác phí
- Nghỉ phép năm

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Yêu Cầu Công Việc
MINIMUM QUALIFICATIONS
- Education
- Required - University graduate, major in Foreign trade or Economics
- Experience
- Over 1 year experience in customer service experience with international customers
- Proven track record of success measured by increased responsibility and attainment of prescribed objectives.
- Knowledge of:

- Customer Management
- Knowledgeable about furniture product
- Skills and Abilities
- Strong interpersonal & multi-tasking skills
- Strong problem solving skill
- Familiar with maintaining customer database
- Excellent communication skills, ability to communicate with all organizational levels
- Fluency in written and spoken English.

EQUIPMENT USED
- Scientific Calculator
- Copier
- Phone

MENTAL & PHYSICAL DEMANDS/WORKING CONDITIONS
- Mental Effort
- Ability to meet strict deadlines
- Attention to detail
- Physical Requirements
- Healthy, prefer single or married with kids
- Working Conditions
- Office

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Kho Vận,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng,Xuất Nhập Khẩu

Trung cấp - Nghề
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