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Presales Solution Architect

2 weeks ago

Thành phố Hồ Chí Minh, Vietnam FPT Software Ho Chi Minh Full time

**About us**
A subsidiary of the FPT Group, FPT Software is known as a leading global information technology service provider headquartered in Vietnam. With over 30,000 employees working in 83 offices across 30 countries on five continents, FPT Software consistently delivers the best solutions to more than 1000 clients, including 100 Fortune 500 companies. Placing human resources as the cornerstone of its achievements, employee experience is our top priority in continually creating an innovative, open, and enjoyable work environment for every member.

In 2023, FPT Software officially made its mark on the global billion-dollar company list. This is evidence of the talent and efforts of multiple generations of employees at FPT Software.

Why not explore your potential and embark on a brilliant journey with us?

**Job Brief**
**Understanding Customer Requirements**
- Initial Engagement: Presales teams often initiate contact with potential clients to understand their business needs and challenges.
- Requirement Gathering: They conduct detailed discussions, workshops, and meetings to gather and document customer requirements.

**Solution Design**
- Technical Assessment: Analyze the client’s existing IT infrastructure and systems to identify gaps and opportunities for improvement.
- Solution Architecture: Design a customized IT solution that addresses the client’s specific needs, leveraging the company’s services and technologies.
- Feasibility Studies: Conduct feasibility studies to ensure that the proposed solution is viable and can be implemented successfully within the client’s environment.

**Proposal Development**
- Cost Estimation: Develop detailed cost estimates, including licensing, implementation, and ongoing support costs.
- Project Planning: Create a high-level project plan, outlining timelines, milestones, and key deliverables.
- Drafting Proposals: Prepare comprehensive proposals that include technical solutions, project plans, cost estimates, and value propositions.

**Demonstrations and Presentations**
- Product Demos: Organize and conduct demonstrations of relevant products or solutions to showcase their capabilities and benefits.
- Proof of Concept (PoC): Develop and execute PoCs to validate the proposed solution’s effectiveness and suitability for the client’s needs.
- Client Presentations: Deliver tailored presentations to client stakeholders, highlighting the solution’s advantages and how it addresses their specific requirements.

**Response to RFPs/RFIs**
- RFP/RFI Management: Respond to Requests for Proposals (RFPs) and Requests for Information (RFIs) by creating detailed and customized responses.
- Collaboration with Sales and Technical Teams: Work closely with sales and technical teams to ensure that responses are accurate, comprehensive, and aligned with the client’s expectations.

**Technical Support During Sales Process**
- Technical Queries: Address any technical queries or concerns raised by potential clients during the sales process.
- Risk Management: Identify and mitigate potential risks associated with the proposed solution.
- Negotiation Support: Provide technical support to the sales team during contract negotiations, helping to clarify technical aspects and ensuring that the client’s needs are met.

**Building and Maintaining Relationships**
- Client Engagement: Foster strong relationships with potential clients through continuous engagement and effective communication.
- Feedback Loop: Collect feedback from clients to refine proposals and solutions, ensuring they are aligned with client expectations and industry standards.

**Job Qualifications**
**Preferred Qualifications and Requirements**:

- You possess a Degree in Computer Science, Engineering, or a related field
- 8+ years of Experience as s Presale/Sales Engineer.
- 10+ years overall IT/development Background.
- Experience in RFP’s and RFI’s, POCs.
- Experience working with global customers.
- Good interpersonal, presentation, and communication skills in English.
- Strong customer service orientation
- Analytical skills and the ability to recognize the demands on the side of the clients.
- Willingness to travel.

**Benefits**
- **Onsite Opportunity in Germany**:

- “FPT care” health insurance provided by AON and is exclusive for FPT employees.
- Annual Summer Vacation: follows company’s policy and starts from May every year
- Salary review 2 times/year or on excellent performance
- International, dynamic, friendly working environment
- Annual leave, working conditions follow Vietnam labor laws.
- Other allowances: lunch allowance, working on-site allowance, etc.

**Contact**
- ** Contact Person**: Ms. Nguyen Tran Hai Phung

**Offered Salary**

Negotiable

**Career Level**

Senior

**Experience**

8 Years +

**Qualification**

Bachelor Degree