Business Analyst

We are looking for a Business Analyst with solid experience in the Adobe Experience Manager /Adobe Experience Cloud area or any similar Content Management Solutions (CMS)

Job Title:
Business Analyst

**Job Description**:
Main Responsibilities
- Business Analysis:_- Working hand in hand with the client, challenge and define the scope of the project(s) using appropriate elicitation and documentation techniques to ensure full Business and Technical understanding.- Being the unique interface between the client and technical team to make sure all business requirements are well understood and transferred to the technical team for implementation.- Document and manage functional and non-functional requirements by running brainstorming sessions, interviews, workshops, and other requirements-gathering techniques as appropriate- Translate the requirements into detailed specifications in the form of user stories and acceptance criteria- Understand and model business processes and data models- Present analysis to Project teams and Steering Groups (executive level)- Ensure change requests are identified, documented, and included in the project management process- Review solution design documentation
- Functional Testing:_- Contribute to the definition of the overall testing strategy- Document functional test cases when needed- Perform defect management with the QA team, liaising with development teams and suppliers when needed- Facilitate the business acceptance and solution validation through UAT with the Business teams
- Training:_- Support the handover and training of both Technical and Business end-users

Qualifications:

- Background and experience:_- Experience in working with systems like AEM Sites / Assets, or other relevant Content Management Solutions- Adobe AEM Business Practitioner certification is a plus- Understanding of Customer Experience, Experience Management, personalization, targeting, and usage analysis- Competent in running business workshops to capture and prioritize User Stories- Ability to share findings of analysis with a different audience, including but not limited to executive level- Min. 3-4 years experience in Business Analysis- Experience working in an international environment- Advanced university degree preferably in business administration and/or IT- Business analysis certification (e.g. CCBA, CBAP) or other suitable professional certification is a plus
- Profile and skills:_- Excellent communication and listening skills in order to capture the information required- Strong analytical and organizational skills; thorough and precise- Excellent oral and written communication skills in English- Excellent presentation skills- Proactive and results-oriented; strong ability to prioritize- Ability to work autonomously, while also being a strong team player- Ambition to build up a team of excellence around the Adobe product range- Sense of initiative and ability to critically examine issues and find constructive solutions.

This job description is a summary of the essential functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description. Other duties, as assigned by the supervisor, might be part of the job.

**Location**:
Ho Chi Minh City

Brand:
Merkle

Time Type:
Full time

Contract Type:
Fixed Term Contract (Fixed Term)