Representative Field Sales

1 week ago

Hà Nội, Vietnam DKSH Holding Ltd Full time

Location: Ha Noi, VN, VN
- Global Business Unit: CG
- Job Function: Sales
- Requisition Number: 186027
- Description:
**Job Summary**:
Sell products/services to achieve sales targets for assigned businesses/territories and overall business objectives

**General Responsibilities**:

- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
- Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
- Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
- Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
- Report on the activities and products of the competitors via inputs to the competition reports
- Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
- Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
- Maintain a customer complaints/issues log and follow up on customer issues
- Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
- Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

**Functional Skills and Knowledge**:

- Demonstrate basic knowledge and understanding of the industry/market/competitors/customers
- Demonstrate basic knowledge in assigned territories/products/services and strong selling skills
- Demonstrate strong communication and negotiation skills
- Demonstrate basic research and analytical skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in local language and ideally in English, both written and spoken

**Education**:
Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline
- Requisition Number: 186027
- Job Function: Sales

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