Agency Sales Development Manager

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Key Accountabilities:

- Plan and manage execution to achieve the sales target of in-charged GA(s)
- Be an example of Business Development Manager of Prudential in front of GAs and key stakeholders
- Be role model for Business Development staffs and AD expert

KPIs
- Achieve 100% sales target for in-charged GA(s)
- Ensure 100% company compliance duties and guidelines

Job Description
- Job Purpose_
- This role is responsible for managing, coordinating, building and developing the agency forces to achieve the target, strategies and business policies of the company.
- Job Responsibilities_

Planning and Execution
- Use the MAPA to analyze business data and strongly implement appropriate recruitment / business activities of the assigned General Agency (s)
- Execute the business strategy following company and the General Agency’s direction & vision
- Closely work with agent force to monitor progress, results of execution plan and take appropriate counter measures if needed to complete sales target in assigned General Agency
- Carry out the business and training plans in the assigned region to support the General Agency (s) to achieve business sales targets and KPIs
- Be representatives of Company or General Agency to convey message/ information & do presentation to business partners
- Understand and comply with rules, regulations related to Code of Conduct, Customer Complaints handling procedures, Customer's Privacy Policy and other Company guidelines.

Sales supervision & management
- Align with Regional Business Development Director/ Associate Business Development Director to make decision and have clear direction to address business issues
- Develop the Business Management process by closely monitoring the business activities and trends of the General Agency according to the Quarterly / Yearly plan.
- Supervise and manage the business activity of the assigned General Agency's office (s) to closely follow the APE indicators, recruitment, rate of active consultants and comply effectively.

People Management & Development
- Direct and control the implementation of recruitment plan and training plan for agents to ensure the development of agent force
- Conduct 1-1 meetings with the General Agency Directors / Agent leaders to ensure the target achieved.
- Train and develop of Agent leaders and agents following the agent’s career roadmap of the assigned General Agency's office (s)

Relationships and Communications
- Build effective business relationships internally & externally (AD staffs, others department’s staffs/ managers)
- Build solid relationship and influence GAD Partners to deliver Agency Strategy & KPIs
- Ability to motivate and inspire business partners through Sales contests and internal activities.
- Enhance effective communication internally & externally

Support & Management GA
- Monitor and manage the daily sales and operation of new GA & have solution to support new GAD to achieve their target
- Follow all process that helps closely monitor sales/recruiting activities/events of GAD

Others
- To be assigned by the Line manager or Company’s management (if any)
- Job Accountability_

This role is to

1. Implement the strategy, business plan in the assigned General Agency (s) to achieve sales target and KPIs

2. Directly manage the assigned General Agency (s) sale activity and productivity

3. Develop and maintain close relationship with agency force (GAD, UM, BM...)

4. Manage any other assigned project

5. Build and develop the capable agent leaders and agent force for the assigned General agency's office (s).
- Job Requirements_

Qualifications
- College/ University, preferably in Economics, Business Administration, Sales & Marketing, Insurance
- Having specific certificate or specialized training related to insurance is an advantage: LOMA, etc.

Knowledge and skill
- Knowledge in Insurance & Finance Industry, sales & marketing
- Strong personal network & Relationship building/ management skills
- Sale management skills
- Strategic planning, organizing skills
- People management skills
- Influencing skills
- Result oriented, sales oriented
- Risk management
- Analytical thinking
- Customer service oriented
- Excellent communication and presentation skills
- Able to communicate in English
- Competencies_

Leadership Capability Model - Foundational level