Business Development Manager

**Company Overview**:
AUG Global Network is an established international education consultancy company promoting Australia, Malaysia, Singapore, Switzerland, The United Kingdom (UK) & The United States of America (USA). AUG operates across 8 countries (Australia, China, Hong Kong, Indonesia, Malaysia, Philippines, Singapore & Vietnam).

**History**:
AUG was first established in 1995 in Malaysia. Since then, the company has expanded its reach by establishing 30 offices across 8 countries which is a strong verification of the company’s success in placing students in reputable institutions across the world.

To manage its ever growing business entities, AusEd, SchoolEd and Bond and Forsyth now comes under the one name, AUG.

AUG is renowned as a reputable, trustworthy, caring and professional education placement centre. With 30 years of experience in providing the highest quality advice to students in carving their educational paths, AUG has always taken fresh and innovative approaches in its service. The company acts as a liaison between students and their preferred education providers to ease the entire process of studying overseas. Staff members are always abreast of changes in the international education industry which means students get the most accurate advice from our team. AUG stresses on the importance for students to align their career goals with the right course and the right institution by understanding the processes and procedures of getting an institution placement.

The company is staffed by a team of dedicated, friendly, multilingual, caring and responsible staff members with comprehensive knowledge about studying in Australia, Malaysia, Singapore, Switzerland, The UK, and The USA. The company is constantly exceeding the expectations of students, their families and other business partners through the provision of outstanding customer service.

**Position: Business Development Manager**:
(Location: Ho Chi Minh)

**Roles & Responsibilities**:
**1. Business Development**
- To coordinate, train and manage existing business partners as well as identify & develop new potential business partner(s) with branch offices;
- To communicate with existing business partners to understand their needs and offer solutions to their problems;
- To develop business partners to a commercially viable position;
- To identify and penetrate new opportunities from existing as well as new potential markets by conducting research in any education business related industry;
- To upkeep knowledge of business processes, study destinations, products and services offered by the organization;
- To benchmark AUG against best practice ensuring we are ahead or be competitive;
- To build & maintain a positive ongoing client relationship. To ensure excellent customer service through regular engagements;
- To prepare and deliver pitches and presentations to potential new business partners.

**2. Student Recruitment**
- To counsel and assist student to make best-informed decisions;
- To develop and enhance the counselling services;
- To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standard.

**3. Public Relation**
- Develop and maintain relationship with stakeholders;
- To raise profile / awareness of the AUG brand.

**4. Operations**
- Document, implement and monitor marketing intelligence, plan and budget;
- Handle and carry out sales and marketing activities / events;
- Coaching and mentoring of team members;
- Conduct and document regular team meetings;
- Document monthly report;
- Maintain student database on AUGtrix;
- To be posted/assist in other AUG offices locally and overseas when required;
- Any other tasks as assigned.

**Minimum Requirements**:

- Required language(s): Vietnamese, English;
- Knowledge and understanding of local and foreign education system preferred;
- Experience in mentoring and counseling students an added advantage;
- Courteous, patient and tactful personality with strong customer service orientations;
- Possess a high level of initiative, integrity and professionalism;
- Maybe required to work long hours during intakes;
- 3 or more years of relevant industry experience.