IT Intern

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

**Responsibilities**:

- Diagnose and resolve hardware and software issues.
- Provide guidance on software usage to end-users.
- Assist with the setup and configuration of computers and peripherals.
- Follow established procedures for issue escalation.
- Respond to help desk tickets and service requests.
- Document support interactions, troubleshooting steps, and resolutions.
- Maintain an inventory of hardware assets.
- Assist with user onboarding and offboarding processes.
- Ensure compliance with security policies.
- Collaborate with IT administrators for complex problems.
- Report and address security incidents or vulnerabilities.
- Other duties as assigned.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Training opportunities
Provided laptop
Parking allowance
**Yêu cầu bằng cấp (tối thiểu)**: Chứng chỉ chuyên ngành

**Yêu cầu công việc**:
Required Qualifications/skills
- Education: A degree in Information Technology or a related field is preferred.
- Technical Skills: Proficiency in Windows, and Basic knowledge of hardware and OSI model, network protocols
- Soft Skills: Good interpersonal and communication skills.

Desired competencies:

- Initiative: Demonstrate a thirst to understand how your role fits in and seeks opportunities to contribute beyond own role;
- Adaptability: Shows agility and easily adjusts to changing work situations; and
- Ownership: Takes responsibility for own actions and learns from experience.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,IT Helpdesk,IT Phần Cứng,IT Support,Phần Cứng Máy Tính/Điện Thoại

Chứng chỉ chuyên ngành
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