Quality Analysis and Training Manager

Quay lại trang tìm kiếm 7 ngày trước

**QUALITY ANALYSIS AND TRAINING MANAGER**:
Ứng tuyển ngay
Vị trí TP. HCM
Lương Thỏa thuận
Phòng ban Quality Management
Loại hình Full time

**JOB SUMMARY**:
The Quality Analysis and Training Manager is responsible for assessing and improving the quality and performance of the healthcare network within an organization. The job holder analyzes data, identifies trends, and provides recommendations to enhance the network’s efficiency, effectiveness, and patient outcomes. The job holder collaborates with various stakeholders, including healthcare providers, administrators, and quality improvement teams to implement strategies that optimize network performance.

**JOB RESPONSIBILITIES**:
**Training Modules and Activities on HM group Quality standards**:

- Coordinate with other departments in hospitals/clinics and develop training programs to educate all staff on Quality Improvement projects such as Kaizen and quality management standards (ACHSI) while serving as the Vietnamese liaison officer.
- Oversee the training of the staff of different hospitals and serve as the technical support in the formulation of the hospital-wide quality training program.
- Together with the Quality Management Consultant, work with the Key Opinion Leaders in the hospital to commit and be accountable for quality standards and improvement projects.
- Create specific activities that will enhance the learning and engagement of the hospital and staff on the HMG quality programs.

**Quality Management**:

- Cascade quality management information or data related to different projects to all staff using different venues and means such as the HMG and hospital publications, quality corner board, meetings, etc.
- Recommend quality improvement tools and techniques to be used in measuring the company’s quality performance and variations, and solving quality-related problems.
- Design, schedule, and conduct quality management projects audit as appropriate to the facility or service.
- Develop, write, and implement quality management projects charter as needed.
- Assist the QM consultant in the delivery of quality management projects as necessary.
- Assist the hospital’s quality department in identifying, monitoring, and evaluating key measures related to quality standards and improvement projects.
- Identify problems or work areas that need improvement and make suggestions to improve the work process.
- Ensure deadlines are met within available resources and budget and perform other tasks as assigned by the QM head.

**Coordination of HM Quality Council meetings and activities**:

- Serve as the secretary of the Quality Council in charge of taking and distributing minutes of the meeting.

**EXPERIENCE & SKILLS REQUIREMENTS**:
**Required Experience and Knowledge**:

- At least 5 years experience at the management level and previous experience as a training manager in a hospital or healthcare setting for 2 years.
- Adeptness in quality tools such as Kaizen. Lean Six Sigma, PDCA.

**Required Skills**:

- Computer literate
- Communicate well in written and oral Vietnamese and English languages.
- Experienced Trainer.
- Skilled in QM improvement tools.
- Innovativeness, leadership, teamwork, decisiveness, and accountability.

**EDUCATION REQUIREMENTS**:

- University education relates to conducting training and coordinating activities on a corporate level.

**OTHER**:

- Business acumen
- Resource utilization
- Excellent result oriented
- Leading change
- Ownership
- Ethics & values; integrity, fairness & transparency
- Budget responsibility
- Authority/Decision-Making Level
- Supervisory Responsibility