Cluster Senior Sales Manager

**_“The world is yours with Meliá”_**

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family

**Discover some of the benefits we offer**:

- **My MeliáRewards**: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- **My MeliáBenefits**: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you

We are looking for **Cluster Senior Sales Manager - Melia Vinpearl Central Vietnam (based in Ho Chi Minh city)**

**Mission**:
The position is the Cluster Senior Sales Manager based in HCMC, responsible for the management of sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of each hotel. She/he will assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives and achieves personal sales goals

**Main responsibilities**:

- Achieve daily targeted number of sales calls with effectiveness
- Develop business leads for the Hotel on a weekly basis
- Prepare monthly list of accounts to penetrate for the following month
- Plan active site inspections/entertainment meetings weekly basis to qualified potential accounts or new accounts
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Prepare monthly action plan for main market segment
- Perform monthly review account profile on room nights production and average rate
- Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
- Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts
- Update management on VIP arrivals, meet and greet accordingly
- Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
- Conduct negotiations to achieve the best profit and rates for the Hotel
- Attend hotel clients and local community business events to network and maintain high visibility
- Understands the overall market of each hotel - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
- Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports MHI customer service standards.
- Interacts with guests to obtain feedback on product quality and service levels.
- Update Cluster Director of Sales & Marketing on market trends and business leads

**Main requirements**:

- University degree preferable or equivalent experience
- Native Vietnamese
- Good written and spoken English
- Strong knowledge of local businesses and business trends required Strong negotiation
- Minimum of 2 years of experience in a similar position with proven track records

**At Meliá we are all VIP**

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, **VIP** **People.
- At Meliá Hotels International, we are committed to _**_equal opportunities between women and men_**_ in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally._
- We promote our commitment to _**_equality and diversity_**_, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that _**_diversity and inclusion among our employees are essential for our success as a global company_**_._
- Additionally, we support the sustainable grow