Leo Burnett Community Executive

1 week ago

Ho Chi Minh City, Vietnam Leo Burnett Full time

Company Description

We help grow many of the world's most iconic brands at Leo Burnett. We help grow even more of the world's most talented people. You'll find at Leo Burnett an agency built on ideas and dependent upon the people behind them. A culture that doesn't just respect creativity but cherishes it. And a community where the path you choose is your own, the places you can go limitless. We believe creativity has the power to transform human behavior, and we use ours to help our clients' brands discover their "human purpose" and play meaningful, active roles in people's lives.

**Job Description**:
**JOB SUMMARY**:
This position is responsible for ensuring active and engaged social communities (i.e., Facebook, YouTube, Instagram, Tik Tok, etc.). The Community Executive is also responsible for managing all online conversations and participating in conversations to build product visibility as well as support brand awareness and engagement at local market level.

**RESPONSIBLE FOR**:

- Manage all contents & activities on social media channels;
- Actively manage VOC (voice of the consumer) and escalate as necessary and appropriate;
- Manage day to day operations with team, ensure hit social performance KPIs;
- Adhere to the standard practices guide for social channel responsibilities and guidelines.
- Identify, locate, and engage advocates and influencers within the various social community sites to foster dialogue and allow discussions about client’s products and promotions/campaigns.
- Stay up-to-date with digital technology trends.

**Qualifications**:

- 1 year of work experience, preferably in digital and/or social media agency.
- Proven experience managing social media platforms or communities for Tech brands.
- Digitally savvy with active participation in wide variety of social media activities.
- Affinity and passion for technology and consumer electronics preferred experience in blogging about consumer electronic products and gadgets a plus.
- Attention to detail.
- Appreciative of creative product.
- Self-starter.
- A sense of childlike optimism, with bias towards making something real versus just talking about it.
- High sense of accountability.

Additional Information
- An off-beat perspective and the courage to look at challenges.
- Responsible and dedicated.
- A cheerful, humble individual who is very willing to learn every day, easy to manage and highly collaborative.
- Someone who is honest, responsible, down to earth, hardworking, and passionate.

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