F&b Attendant

2 weeks ago

Ho Chi Minh City, Vietnam Keppel Land Limited Full time

Present menus and explanations for all menu items as well as specials of the day.
- Present children's menus, when appropriate, and describe specials and Alternative Cuisine.
- Utilize a "Captain's Pad" correctly and for the sake of communication.
- Provide water, bread and butter service throughout the meal to guests
- Serve a dish to guests while explaining the contents and preparation
- Be familiar with the beverage service including stemware used and appropriates garnishes
- Offer coffee or tea and serve any requested according to Sedona Suites Ho Chi Minh City standards
- Serve and clear food and beverage items in an unobtrusive and professional manner
- Carry trays properly and safely as well as breaks them down
- Carry trays, bussing and reset tables with linen, china, glass and etc.
- Clean service area when needed
- Move tables and chairs.
- Clear tables and reset them for specific number of persons
- Serve all needs for private dining room or private function.
- Provide unobtrusive and professional service.
- Retrieve and stock all linen, china, silver, glassware and food and beverage items.
- Breakdown any buffets, displays or side stations when needed.
- Change ashtrays; serve cigarettes, crumb tables and offer additional beverages and cigars.
- Sweep/vacuum the floor before a shift if needed.
- Complete opening and closing side work as assigned and has all tables set according to standard.
- Respond properly in any hotel emergency or safety situation.
- Handle a guest walks out.

JOB REQUIREMENTS
- Provide quick and attentive assistance to any mishap in the restaurant.
- Be flexible in assisting around different areas of the hotel in response to business and client needs.
- Recognize and address potential disruptive or undesirable guests.
- Perform other tasks or projects as assigned by hotel management and staff.
- Report for duty 5 minutes before the scheduled time, clean and tidy and wearing the correct uniform.
- Utilize the hotel's POS system ringing up sales, printing checks, closing checks and completing closing readings

BUSINESS UNIT

Keppel Land Limited

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