Logistics Manager, Apac, Eero

DESCRIPTION

The Logistics Manager, APAC is an instrumental role in keeping eero’s supply chain running. You will take the lead in eero’s Asia logistics operations, where you will work closely with our contract manufacturers (CMs), logistics service providers (LSPs), and 3PL warehouses (3PLs) to ensure that shipping processes are smooth and flowing. You will build processes to effectively manage freight spend and allocation. You will be the day-to-day point of contact for eero’s regional distribution hub in Southeast Asia. You will improve container utilization and freight spend per unit by setting up and managing buyers consolidation programs. You will own origin certification and freight documentation to ensure the bills of lading and commercial invoices are compliant and according to eero’s contracts. You will develop and build processes for inbound RMA shipments, and also will be the primary point of contact with our distributor partners in the APAC region. The opportunities are endless

WE’RE LOOKING FOR SOMEONE WHO CAN:

- Own the relationship with eero’s key LSPs in the region, which includes maintaining SOPs, conducting regular vendor calls, monitoring KPIs and partnering with LSPs to improve said metrics
- Manage eero’s 3PL Warehouse in Singapore. You will ensure that inbound and outbound operations run smoothly, and execute on any special inventory management request.
- Develop and establish a logistics and distribution strategy for the APAC region in order to meet customers’ shipping timelines and remain within eero’s shipping forecasts.
- Lead eero’s Asia logistics operations and serve as the primary point of contact for eero’s customer-distributors, logistics service providers, and manufacturer shipping teams in the APAC region
- Run regular freight RFPs and implement eero’s freight allocation strategy (carrier & service selection) to ensure that the eero’s freight costs remain within cost projections
- Conduct detailed analysis on eero’s container utilization rates and shipping behavior - and a build a process to measure and improve said metrics (e.g. buyer’s consolidation program, streamlined PO & shipment release process)
- Enforce eero’s freight documentation process (including BL and commercial invoice compliance) to ensure that our logistics service providers have the right documents to execute on shipments
- Set up logistics control tower in region and build metrics to effectively manage and monitor LSP and CM cost and service performance
- Implement routing guides and ensure compliance with shipping instructions, commercial invoice instructions, case pack and pallet carton labels
- Oversee shipping and distribution of engineering parts to support NPI builds and to ensure new product development remains within schedule
- Do the work and improve the work. Willing to get your hands dirty to understand the process - in order to build a workflow or system to streamline the process
- Travel 1-2 times per quarter to eero’s regional distribution hub, distributors, CMs, and/or other locations.

BASIC QUALIFICATIONS
- 4-6 years of relevant experience with at least 2 years experience working in a logistics service provider (freight forwarder, ocean or air carrier, logistics technology provider) or on the logistics team of a manufacturer or producer
- Knowledge of import/export compliance and logistics processes applicable to technology products
- Strong command of English and Vietnamese

PREFERRED QUALIFICATIONS
- Self starter. Work independently across a global team
- Excellent analytical, project management, and writing skills
- Must have the ability to thrive in a fast-paced, team-oriented environment
- Ability to manage several initiatives simultaneously
- Comfortable interacting with ERP systems on a daily basis (Netsuite a plus)