System Analyst
3 days ago
**Nơi làm việc**:
- Hà Nội
**Cấp Bậc**:
- Nhân viên
**Hình Thức**:
- Nhân viên chính thức
**Bằng Cấp**:
- Đại học
**Kinh Nghiệm**:
- 2 Năm
**Mức Lương**:
- Lương thỏa thuận
**Ngành nghề**:
- CNTT - Phần mềm
**Khối/Trung tâm**:
- Khối Công nghệ thông tin
**Hạn chót nhận hồ Sơ**:
- 31/10/2025
**Người Liên Hệ**:
**Phúc Lợi**:
- Máy tính xách tay
- Bảo hiểm
- Du Lịch
- Phụ cấp
- Thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Phụ cấp thâm niên
- Chế độ nghỉ phép
**Mô tả công việc**:
**Research and Requirement Gathering**:
- Stay updated on emerging Generative AI technologies and relevant IT trends, following guidance from senior analysts/architects.
- Assist in identifying potential AI use cases to enhance banking operations, customer experience, and business processes.
- Engage with business stakeholders to gather, clarify, and document business requirements, ensuring they are complete, clear, and aligned with objectives.
**Business Analysis and Solution Support**:
- Analyze current business processes to identify optimization opportunities using Generative AI.
- Prepare functional specifications and support translation into technical requirements.
**System Analysis and Implementation Coordination**:
- Support development teams by providing detailed functional and system requirements for AI features and enhancements.
- Coordinate with operations teams to ensure smooth deployment in test, pilot, and production environments.
- Provide Level 3 functional support for complex AI-related incidents, escalating to senior team members when necessary.
**Testing and Quality Assurance**:
- Assist in the creation and execution of test plans for Generative AI features and integrated business processes.
- Validate solution performance against functional requirements and business expectations.
- Identify, document, and report issues; support root cause analysis and resolution
**Documentation and Communication**:
- Produce and maintain Business Requirement Documents (BRD), process flows, user guides, and functional specifications.
- Communicate effectively with both technical teams and non-technical stakeholders to ensure shared understanding.
- Keep business rules, reports, dashboards, and operational documentation up to date.
**Yêu cầu công việc**:
- A bachelor's degree in Computer Science, Information Systems, Business Administration, or related field, or equivalent work experience is required.
- Total ~2-3 years of experience in IT or business analysis.
- ~1-2 years of experience in system analysis, business requirements gathering, or IT project coordination.
- Experience in AI/Generative AI-related business analysis or solution support is an advantage.
- Exposure to banking/financial services industry is preferable.
- Understanding of banking business processes and ability to learn new products/rules quickly.
- Knowledge of how Generative AI can be applied to enhance business processes and customer experience (preferable).
- Ability to analyze and translate business requirements into functional specifications and technical documentation.
- Basic understanding of data management, testing, and deployment processes.
- Job tags: System Analyst BA/SA - TA
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