Associate Manager, Training Center

**Job Description**:
**British University Vietnam (BUV) is the first and only international University in Vietnam to award direct British degrees from the prestigious University of London and Staffordshire University. BUV’s mission has two main objectives**:

- **To provide high-quality British degrees and a world-class campus in Vietnam;**
- **To create a new generation of discoverers, explorers and creative thinkers who are educated, trained and prepared to thrive in future (4IR) fields of work and life, in an international environment.**

**Established in 2009, BUV provides teaching for undergraduate programmes and an MBA. Employability rates for students are exceptionally high with 100% of graduates from BUV either having a job or continuing higher education within 3 months following graduation.**:
**With a wide network of more than 300 enterprise partners in various fields, and internship programmes from the first year, BUV helps students gain professional knowledge and practical skills to meet employers’ requirements as well as be ready to develop their careers immediately after graduation.**:
**Students study at BUV’s world class and state of the art campus in the Ecopark township, with its state-of-the-art teaching and learning facilities and an iconic design, BUV is recognised as one of the best educational environments in Asia.**:

- Job Title- Associate Manager, Training Center - Stakeholder Partnership- Post on- Reports To- Head of Training Centre- Experience- 3 years of experience**Position Purpose**:
The Associate Manager will penetrate current markets and explore new ones. He or she will manage corporates and stakeholder relationships, implement engagement plans & events with key external stakeholders, and identify potential strategic partners to ensure the strategy for business growth will success.

**Key Responsibilities**:
**Stakeholder engagement**
- Identify, develop and maintain relationships with the key external stakeholders (corporates, businesses, schools, universities and colleges, language centres, overseas study agents and government educational entities) to contribute to enlarge potential markets for training programmes and marketing activities.
- Provide high-quality follow-ups, customer care, and services to potential prospects, inquiries, BUV trainees, and other internal and external stakeholders.
- Implement an annual engagement plan for key external stakeholders, influencers; Plan and implement annual engagement/training events for corporate partners.

**Promotion activities**
- Coordinate with MarCom to organise sales/marketing events to respond to inquiries.
- Coordinate with internal stakeholders (marketing/academic ) for organising training courses and events relating to key stakeholders, especially corporate partners and schools to ensure they meet outcome targets and expectations.
- Report the effectiveness of those activities on a timely basis

**Management support**
- Assist Head of TC in developing and implementing business development (BD) plans and managing operation works.
- Be responsible for proper process and procedure of working with corporates, schools and organisations, and consultation with customers.
- Conduct research and analysis to identify new markets and customer needs

**Short training courses operation**:

- Provide administrative and logístical support to the Head of Training Centre in the conduct of training, workshops, events, and other TC-related activities.
- Manage course flow, contents and reports effectively

**Link strategy with engagement**
- Explore new partnerships for student/trainee recruitment of training programmes via stakeholders & personal network
- Keep any arising needs of external stakeholder networks (corporates, schools, ministries, departments and universities etc.) on the radar to link to strategies and engagement plans.

**Database management**
- Follow the data entry guidelines and processes to ensure stakeholder information is up to date
- Ensure engagement activities are captured in the report on a timely basis
- Generate reports on the effectiveness of engagement events and activities

**General**
- Provide high-quality customer care and services to internal and external stakeholders.
- Prepare and submit periodic reports requested by the line manager.
- Undertake any other assignments as delegated by the line manager.

**Competencies (knowledge, skills, and abilities)**:
**_Essential _**
- A High level of sales-related competencies, comes from the business sector or business equivalent.
- Business, corporate and market knowledge
- Excellent selling skills, strong sales aptitude, customer focus and relationship building
- Strong interpersonal skills with the ability to influence and negotiate
- Strong problem-solving and analytical skills with the ability to generate a variety of activities reports
- High level of attention to detail and accuracy when maintaining, inputting records, managing and communicating