People Advisor

People Advisor

**Date**:12 Oct 2024

**Location**: Hanoi, East Asia, VN

**Company**:British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.

**Pay Band **- 7

**Contract Type **- Indefinite

**Location - **Vietnam

**Closing date - **Monday 28th October 2024 at 23:59 UK time

**There is no relocation or sponsorship support.**

**About the role**:
The People Advisor will support the hub Lead People Advisor, Cluster Leads and Country Directors and SBU leads and teams through the delivery of legally and culturally compliant advice and guidance, across the broad spectrum of People function activity, to support efficient and effective business operations and an improved employee experience. Through coaching and advice, they will contribute to building the confidence of line managers to address people-related challenges and to the early resolution of workplace conflict.

The role will be key to ensuring that the People function services provided are consistent with global HR policies and processes, reflect local policy frameworks, and are high quality and efficient.

**Main Responsibilities**

**Subject expertise**
- Advise and guideline managers to manage all aspects of the employee life cycle, so that the EVP is delivered and experienced within the organisation.
- Manage and advise on discipline and conduct related issues, up to and including dismissal by reference to policy and local legislation and working with ER/case management team on medium and high-risk cases as required.
- Support resolution of workplace conflict, including grievances, taking an early resolution approach wherever possible.
- Conduct analysis using a range of standard methodologies and across multiple datasets to provide high quality and evidence-based procedural recommendations and HR advice.
- Support business execution of organisation re-structures compliant with British Council policies and legal requirements (e.g., advise and participate with business on execution of the consultation process and managing redundancies) and work with legal advisers and union bodies as necessary to support Lead Advisor.
- Use a variety of information resources and professional networks to maintain up-to-date knowledge of developments in external policy, practice, and regulation within the People function.
- Build line managers’ confidence to make decisions in people-related matters.

**Internal customer focus**
- Consult closely with internal customers and other stakeholder to understand current and future business needs and plans work activities accordingly to ensure the services and advice provided meet those demands.

**Service improvement**
- Provide expert HR advice informed by local labour laws and other relevant regulations, support and challenge to internal customers and other stakeholders to support the development of high quality, effective and continuously improving business practices within their area of expertise, ensuring high quality service is delivered to maximise performance and minimise risks and costs.
- Make professional recommendations to resolve specific or localised People function issues and offer ideas which contribute to the development of wider solutions to broader business challenges and problems.
- Participate as part of a team to support implementation the people component of corporate or regional change projects.

**Role specific skills**

**Data Literacy**

Data-driven - Grasps & uses data to make decisions and inform practice

**Business Acumen**

Customer understanding - Understands customer needs & applies user-centric principles

**People Advocacy**

Risk mitigation & ethics - Ensures ethical conduct and compliance, and mitigates people risks

**Execution excellence**

Action orientation - Implements actionable and adaptive plans to achieve results

**Minimum/essential requirements**
- Demonstrable experience in a generalist or specialist People function Advisory role across a number of countries in the (Hub); and/or a large complex country and well versed in all areas of the People function life cycle
- Track record of building effective relationships with business leadership teams and managing a range of complex internal and external stakeholders in the delivery of high quality and effective professional People function services
- Working knowledge of employment and labour law including working knowledge of social security and tax regulation