Online Commercial Leader

**Introduction**
- Con Cung is the biggest omni-channel company for mom & baby with 600 retail stores in Vietnam in 2021 and plan to have 1,000 stores by 2023 with 1 billion USD revenue. Con Cung's annual growth rate is more than 70%. With the vision of providing good quality products for children, Con Cung is strongly investing into Product Research and Development in order to manufacture and provide products that are suitable to the local market in terms of pricing and quality. We also invest into technology in order to manage the network and online channel efficiently._
- Con Cung Corporation also develops in-house cutting-edge automation and intelligence technologies. We are seeking for young, smart & dynamic talents to grow your career together with us._

The Online Commercial Leader - Product Owner will take lead in projects aimed at improving the company’s eCommerce platform. The role involves gathering requirements, describing user stories, and building dashboards to capture key performance metrics. It also includes collaborating with stakeholders to plan, participate in, and execute integration testing, functional and non-functional testing, as well as user acceptance testing (UAT).

This position will be part of the e-Commerce team. Key stakeholders are **Brand Managers, Sales Growth Leaders, and Product Development team**, as well as internal e-Commerce teams to implement new features.

**External Function Requirement**
- Understand business objectives and user needs to guide product development direction.
- Collaborate with Product Development, Sales Growth, and Operations teams to ensure all web/app features meet business requirements.
- Collect, analyse, and prioritize requirements from stakeholders.
- Coordinate with the development team to ensure accurate understanding and implementation of features.
- Perform feature testing and acceptance (UAT) before official releases.

**Internal Function Requirement**
- Partner with O2O and Livestream teams to gather internal needs for the web/app and livestream platforms.
- Align feature development with internal operations and customer experience goals.
- Coordinate feedback loops and testing across internal teams to enhance usability and relevance of features.

**Document Collection**
- Collect, structure, and maintain documentation of business requirements and feature specifications.
- Record and update release information including scope, behavior, purpose, and user impact.
- Ensure all documentation is clear, consistent, and accessible to both business and technical stakeholders.

**Business Intelligence**
- Design and develop dynamic dashboards to visualize key eCommerce performance metrics (e.g., sales, cost, voucher, user behaviour, etc.).
- Work closely with EC-functional teams to identify reporting needs and translate them into actionable insights.
- Ensure data accuracy, consistency, and timely updates to support data-driven decision making.

**Job Requirements**
- Having bachelor’s degree in computer science, data analysis, or related field.
- Having 3 years of related BA experience and 1-2 years of technical BA experience in eCommerce projects.
- Knowledge of UX/UI; basic experience working with Figma and creating wireframes.
- Knowledge of Excel, SQL, Power BI is a plus

**Benefit**
- Annual bonus: 2 - 3 months under minimum KPI requirement
- Fast promotion opportunities based on personal ability
- Work in a dynamic, open, creative environment
- Regular training, company team building, birthday bonus
- Working time: 8:30 - 17:30 Monday - Friday
- Working place: 14th Floor, Phu My Hung Tower, Tan Phu Ward, Dist. 7, HCMC