Operation Analyst

4 days ago

Hà Nội, Vietnam Gamalift Full time

We are looking for an Operations Analyst to join our team and evaluate how our company operates in order to provide recommendations on how we can improve efficiency and effectiveness across our organization. Operations Analyst responsibilities include reviewing current policies and operating procedures, developing changes to enhance efficiency and working with our managers to implement new policies and procedures as needed. Ultimately, you will work with our leaders and managers to provide ways our organization can improve efficiency and reach our goals in less time.

**Responsibilities**:
Conduct thorough analysis of operational processes to identify areas for improvement.

Create and maintain reports detailing key performance indicators and operational metrics.

Collaborate with cross-functional teams to ensure operational alignment and efficiency.

Assist in the development and implementation of project management best practices.

Utilize SQL and Excel to pull and manipulate data for analysis.

Provide insights and recommendations based on data analyses to support strategic decision-making.

Prepare and deliver presentations to stakeholders on operational findings.

Maintain effective customer service standards through comprehensive understanding of operations.

Manage workload and prioritize tasks effectively to meet deadlines.

**Benefits**:
Paid Time Off and Holidays with Generous Company Discounts annually given.

Life Insurance

Employee Wellness and 401k plans.

Pay: 190,000₫ - 210,000₫ per hour

Expected hours: 40 - 60 per week

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