HR Operations Specialist

Overview:
We're seeking a seasoned HR Operations Specialist to join our Human Resources team in Vietnam. This individual will provide day-to-day senior functional support and ensure the effective and timely execution of HR operations. The role plays a key part in implementing operational HR plans to help the organization achieve its strategic business goals through our people.

At **TeKnowledge**, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.

You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.

Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.

**Why You’ll Enjoy It Here**:

- ** Be Part of Something Big** - A growing company where your contributions matter.
- ** Make an Immediate Impact** - Support groundbreaking technologies with real-world results.
- ** Work on Cutting-Edge Tech** - AI, cybersecurity, and next-gen digital solutions.
- ** Thrive in an Inclusive Team** - A culture built on trust, collaboration, and respect.
- ** We Care** - Integrity, empathy, and purpose guide every decision.

We’re looking for innovators, problem-solvers, and experts ready to drive change and grow with us.

**We Are TeKnowledge. Where People Lead and Tech Empowers.**

**Responsibilities**:

- Administer onsite compensation and benefits, ensuring timely and accurate payroll, insurance, tax, employee benefits payments, and health & safety compliance.
- Manage employee leaves, compensation, incentive plans, and other schemes in accordance with company policies.
- Propose and support development of HR policies, welfare programs, reward schemes, and internal regulations aligned with business strategy.
- Monitor and update legal regulations to ensure HR practices and company policies remain compliant with local laws.
- Advise managers on compensation, benefits, and employee engagement strategies to support business development.
- Actively participate in global and local HR projects and initiatives, driving continuous improvement and adding value to Global HR operations.
- Implement and manage HR policies and procedures to ensure compliance and identify opportunities to automate and improve manual HR processes.
- Initiate and implement performance management cycles and employee recognition programs to foster a high-performance culture.
- Prepare and manage employment-related documentation (e.g., contracts, annexes, termination orders) accurately and in compliance with regulations.
- Maintain accurate and updated employee records in HR systems and databases.
- Provide guidance to employees and managers on employee relations, benefits, and HR-related topics.
- Lead and support change initiatives in collaboration with stakeholders to minimize disruption and enhance HR impact.
- Support internal communications and help organize internal and corporate events to promote employee engagement.
- Advocate for the organization’s culture and values to align with strategic goals and boost employee satisfaction.

Qualifications:

- Bachelor’s degree required, preferably in Human Resources or Business Administration; Master’s degree preferred.
- At least 10 years of experience in HR operations or a related function.
- Intermediate English and professional proficiency in the local language.
- Preferred certifications: HR Analytics or similar.
- Strong analytical, problem-solving, and interpersonal skills.
- Excellent organizational and time management capabilities.
- Proficiency in MS Office, especially Excel and PowerPoint.
- Practical knowledge of employment laws and HR best practices.
- Ability to proactively manage change and influence stakeholders.
- Experience working in complex or international HR environments is a plus.