Retail Specialist

**Mô tả công việc**:
(Mức lương: 13 - 20 triệu VNĐ)

Ensure stores achieve sales target
- Work closely with all function of Wine Embassy brand and others departments about promotion programs and activities
- Execute assigned by company and line-managers in events, and ensure all promotion programs are completed and accurate.
- Supervise daily sales target and make the daily sales statistics in order to reach the target for Wine Embassy Brand.
- Analyze sales data (Individual sale, customer, sales amount, money mapping, store area, KPI, cost ), forecast future sales to get the highest results
- Analyze trends, demand and propose plan, carry out this plan to reach the best business.
- Report about competitor’s information (new arrival, promotion program, product, VM )
- Take responsible: cost, delivery, sales, reply and communication of the internal information to reach the best performance.
- Make statistics about general business targets, share to colleagues, report to line-manager and determine which is focus to achieve target
- Update and maintain the realization in retail market, learn the customer’s shopping dynamic.
- Create the changes to improve business according to reality.
- Establish strategy and work in collaboration with Marketing to create content / traffic to the store
- Organize Events [Promotional, Launching] with Private & Key HRC Customer

Store Operations Management:
Products
- Display and control products in quantity and details, on floor and stockroom.
- Manage and arrange product in the Showroom according to standard
- Connect the related departments for shipment and transfer, controlling inventory in the most reasonably and effectively method.
- Control inventory in/out to achieve the highest rotation
- Take responsible for managing loss & prevention

Stores
- Supervise the maintenance, furniture repair, equipment in area and store.
- Monitor and ensure that stores are always in clean and tidy status

Customer Service:

- Focus on customer care activities to improve services and care to customer.
- Offers customers the best quality product and service, ensure all loyalty customers to be cared perfectly.
- Gather customer’s feedback weekly, report them in the meeting of that week and follow the implementation of these feedbacks in the next weeks.
- Feedback all questions, complaints from customers in store.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Well arrangement scheduled working in professional way to achieve requirements
- Minimum 2 years of Retails Management & Sales Experience
- Extensive experience and ability to lead the delivery of high level customer service in a brand retailer
- Proficiency in Computer Programs
- Proficiency in English skills
- Passion for the wine and basic knowledge is required

Benefits:

- Fixed salary: 25,000,000 VND NET (allowances included)
- Probation 2 months
- Working time: 10h30-21h from Monday
- Saturday. (Closing times can vary depending on events)
- Social Insurance.
- Annual leave.
+ Incentive for Employee (revenue net):10% - 5% - 3%

+ Discount allocated for customers:0 - 5% - 6% to 15% - 16% to 20%

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Bán Lẻ,Bán Sỉ/Bán Lẻ/Cửa Hàng,Kinh Doanh/Bán Hàng

Trung cấp - Nghề
Không yêu cầu