Nhân Viên Lễ Tân Ca Đêm

**Hạn nộp**: 31/03/2025 Mức lương: 8 - 12 triệu
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận 1 - TP HCM, Quận 3 - TP HCM
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
25/02/2025 14:30
MÔ TẢ CÔNG VIỆC
**Part 1**: Guest Service Excellence
Perform check-in and check-out procedures for guests in a warm and welcoming manner, ensuring a smooth and efficient experience.
Actively assist guests with their needs, promptly addressing any inquiries or concerns in a helpful and informative way.
Process room changes and cancellations with accuracy and professionalism, adhering to hotel policies and procedures.
Comprehensively provide guests with information about the hotel's facilities, services, and amenities, exceeding their expectations.
Maintain a positive and service-oriented attitude while handling guest requests and inquiries, demonstrating genuine concern and responsiveness.
Continuously monitor and update guest check-in/out lists and relevant information, ensuring accuracy and efficient guest management.
Promptly report any guest issues or complaints to management, escalating concerns effectively to ensure timely resolution.
**Part 2**: Fostering a Positive and Collaborative Work Environment
Contribute to a positive and collaborative work environment by upholding professional conduct and teamwork principles.
Adhere to all hotel policies and procedures, consistently maintaining high standards of service and professionalism.
Contribute to maintaining a clean and organized lobby and work area, reflecting positively on the hotel's image and brand.
Actively participate in staff training and development opportunities, continuously enhancing skills and knowledge.
Perform other duties as assigned by management, demonstrating flexibility and commitment to the team's success.
QUYỀN LỢI ĐƯỢC HƯỞNG
13th-month salary
**Annual leave**: 12 days
Competitive salary and bonus packages based on work results
Opportunity to build a capable and inspired workforce for new hospitality
Participating in social insurance, health insurance, and unemployment insurance according to state regulations
Evaluation based purely on capacity and rapid growth opportunities
YÊU CẦU CÔNG VIỆC
**Work in Shift**: 20:00 - 6:00
Effective communication in both Vietnamese & English, 3rd language is a plus.
Good communication and guest-handling skills
Hardworking, honest, careful, enthusiastic, and a good team supporter
Proficient in computer skills
YÊU CẦU HỒ SƠ
1 Đơn xin việc (Công chứng 6 tháng gần nhất)
1 Sơ yếu Lý lịch (Công chứng 6 tháng gần nhất)
1 CMND hoặc CCCD (Công chứng 6 tháng gần nhất)
1 Hộ khẩu (Công chứng 6 tháng gần nhất)
1 Bằng cấp liên quan (nếu có)
1 Giấy khám sức khỏe (6 tháng gần nhất)
1 Hình 3*4 (mới nhất)