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Delivery Manager

2 weeks ago

Ho Chi Minh City, Vietnam Orient Software Full time

**Attractive benefits**:
We are expanding bussiness and people to meet our clients' demands. You are warmly welcomed to join our team, where you got attractive benefits to support your daily performance.
OUR BENEFITS

**You’ll have a rewarding career**:
We believe success should be rewarded and we believe there is always room to grow.

When you join Orient, you begin a career path that can take you to amazing places. You’ll work with cutting-edge technology and use the most advanced methodologies. You’ll become a highly-skilled, highly-experienced professional.

And you’ll always find new and challenging opportunities at Orient.

**You’ll work with great people**:
We believe in the power of teamwork and we believe together all things are possible.

At Orient, your teammates will be smart, experienced, and kind. They’ll be world-class engineers, expert testers, and brilliant developers. They’ll help you learn new skills, and they’ll support you when you need help.

Your clients will be diverse and interesting — you’ll work with many foreign clients on long-lasting projects. You’ll have a chance to build strong relationships and positive references.

**You’ll have fun**:
We believe happy people do the best work and we believe happy people are free people.

You’re free to be yourself at Orient. We don’t expect you to fit a certain mold, or to have a certain background. We want free-thinkers and dreamers people who believe they can change the world.

As the Delivery Manager, you will ensure the effective delivery of our dedicated team model services, maintaining high standards of quality and customer satisfaction. You will play a key role in managing client relationships and overseeing the operational efficiency and financial performance of the office, in line with strategic goals. This position calls for a dynamic leader capable of fostering an environment that promotes collaboration, openness, and continuous learning

**Responsibilities**:

- Manage the effective delivery of our dedicated team model services, ensuring high levels of quality and customer satisfaction.
- Work with the marketing department, sales department, and Management team on new sales and business development.
- Lead and motivate the Software Development team, supervise and evaluate team leaders, and provide them advice and solutions to solve the occurred issues if any.
- Direct the operational aspects of the office, including business operations, customer service, and human resources.
- Develop and implement strategic plans that enhance efficiency, productivity, and revenue while reflecting our core values of collaboration, openness, and a learning mindset.
- Monitor office performance, prepare detailed reports for senior management, and develop action plans to address performance gaps.
- Foster and nurture client relationships, ensuring high levels of customer satisfaction and loyalty.
- Ensure strict adherence to company policies, procedures, and regulatory requirements.
- Collaborate with HR to implement recruitment, training, and development programs, fostering a skilled, high-performing team that embodies our core values.
- Facilitate cross-departmental collaboration to drive the success of company-wide initiatives

**Requirements**:

- Bachelor's degree in Business Administration, Management, or related field. An MBA or related advanced degree is preferred.
- Project management certification is a must.
- Proven experience in a managerial role within the software industry, specifically in project or delivery management, with a focus on the dedicated team model.
- Strong understanding of project management principles, including strategic planning, resource allocation, and risk management.
- Excellent interpersonal and communication skills, with an ability to inspire and motivate teams while fostering an environment of collaboration and openness.
- Eagerness for continuous learning, keeping abreast of the latest trends in the software industry, and integrating them into business strategies.
- Aligning with our core values: Collaboration, Openness, and Learning Mindset
- Fluent in English and Vietnamese.

**Benefits**:

- **Attractive salary based on your performance.**:

- **Annual 13th-month salary.**:

- **Dedication bonus will be paid once a year.**:

- **Project bonus will be paid twice a year.**:

- Premium healthcare insurance, Annual health checks up.
- Breakfast is available at the office in the early morning and snack in the late afternoon.
- Team building allowance.
- Annual Company team building trip.
- Clubs (Football, Badminton, Swimming, Chess, Music band).
- Exclusive training programs for all staff in technical, soft skills and process.
- English class.
- Technical clubs.
- Marriage allowance, having newborn baby allowance, bereavement allowance