Business Support, Corporate Risk
2 weeks ago
**Description**:
**The Role**
- Daily deliver timing, operational and technical support to brokers, including but not limited to:
+) Pre-placement: renew or create new account in CRM system, prepare renewal package, +) Broker Agreement/Letter of Appointment/Broker of Record Letter, draft renewal notice with relevant information, verify KYC requirements, check claim record, submit for approval in case of cross-border element, sanction touchpoint and Market security;
+) Placement: produce quotation slips, quotation comparison and placement slips, endorsement;
+) Post placement: prepare CoC/EoC, check and follow up signed docs from insures and client, system booking, invoice issuance, filing/recording management and placement checklist.
- Operational Risk - work in partnership with brokers, compliance and other corporate functions to enhance our processes, procedures, data quality, 1st line controls practice (cross-border element, Sanction and Market security, compliance with company guideline and best practices, excellence review, ), conduct monthly Excellence review and provide feedback to brokers;
- Projects - contribute to the Vietnam transformation project, and will be continue to deliver other change initiatives to enhance client and colleague experience to support strategic priorities / risk management, including operating model transformation, process standardization, process improvement, integration and restructuring;
- Coordinate with Accounting Department to reconcile premium and/or commission, remind premium due (including installments).
- Other tasks assigned by local operations manager as required.
**Qualifications**:
**Requirements**:
In order to succeed in this role, you must have:
- 2-3 years of experience in non-life insurance, preferrable in underwriting/policy management;
- Excellent verbal and written communication skills;
- A great “support” attitude to make progress and improvement;
- Organisational skills and the ability to manage multiple responsibilities;
- Strong attention to detail and work well with system;
- Discipline with guideline;
- Desire to develop technical knowledge and become an internal supporting expert.
An equal employer
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