Customer Centricity Intern

4 hours ago


Thành phố Hồ Chí Minh, Vietnam Heineken Vietnam Full time

**JOB DESCRIPTION**

**You will be responsible for**:

- Support to run the projects e.g., Voice of Customer, Customer Persona
- Conduct the communication materials e.g., Content Post, Infographic Poster
- Support from ideas, project planning to logistics tasks for internal/external communication campaign/projects

**REQUIREMENTS**

**Functional knowledge required**:

- Fundamental knowledge about Customer Service, Customer Survey, Customer Insights
- Proficiency in Microsoft Office, particularly PowerPoint, Canvas, Figma and Basic Excel

**Skills needed**:

- Effective communication and presentation
- Creative thinking, ability to present the ideas fluently
- Strong passion for working with people and leading engagement activities



  • Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Giải Pháp Phần Mềm Công Tác Và Thanh Toán Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Assist customers in resolving issues and provide appropriate solutions or escalate complex issues to the relevant department. - Maintain accurate records of customer interactions and transactions. **Chức vụ**: Nhân viên/Chuyên viên **Hình thức làm việc**: Toàn thời...


  • Thành phố Hồ Chí Minh, Vietnam DHL Full time

    **YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...


  • Thành phố Hồ Chí Minh, Vietnam Prudential plc Full time

    Customer Care Intern Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...


  • Thành phố Hồ Chí Minh, Vietnam DHL Full time

    **YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...


  • Thành phố Hồ Chí Minh, Vietnam Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...


  • Thành phố Hồ Chí Minh, Vietnam LiveIn Sdn Bhd Full time

    **Overview** Join our team as a Customer Success Intern and shape extraordinary living experiences for our tenants. Your role is pivotal in providing exceptional hospitality services, ensuring tenant comfort, and maintaining our properties to the highest standards. Elevate our reputation as you contribute to tenant satisfaction, rental operations, property...

  • Customer Segmentation

    2 weeks ago


    Thành phố Hồ Chí Minh, Vietnam AIA Full time

    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And as part of our...


  • Thành phố Hồ Chí Minh, Vietnam IT Business Solutions Sdn Bhd Full time

    Salsa SMB - Customer Service with Sales We are seeking a knowledgeable and passionate individual to join our team as a Customer Service leading social media products and community standards, along with excellent interpersonal, verbal, and written communication skills. Empathy and a customer-centric approach are essential. Key Responsibilities: 1....


  • Thành phố Hồ Chí Minh, Vietnam CÔNG TY TNHH PATI GROUP AGENCY Full time

    **Mô tả công việc**: (Mức lương: 11 - 17 triệu VNĐ) We are seeking a passionate and dedicated Customer Success Associate to elevate our customer experience by providing exceptional support, ensuring seamless communication, and contributing to the continuous improvement of our processes. This is your opportunity to make a meaningful impact on a...


  • Thành phố Hồ Chí Minh, Vietnam Ant-Tech Full time

    We are seeking a Customer Facing Commercial (CFC) Lead to oversee and guide a national customer-facing team of 100+ members within the pharmaceutical sector. This strategic leadership role is essential in unifying marketing, medical, access, and enabling functions to create a cohesive, high-performing commercial operation and an exceptional customer...


  • Thành phố Hồ Chí Minh, Vietnam Avery Dennison Full time

    **Company Description** **_ Avery Dennison (NYSE:AVY_**_)_ is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and...

  • Khmer Speaker

    1 day ago


    Thành phố Hồ Chí Minh, Vietnam IT Business Solutions Sdn Bhd Full time

    Customer Service with Sales We are seeking a knowledgeable and passionate individual to join our team as a Customer Service leading social media products and community standards, along with excellent interpersonal, verbal, and written communication skills. Empathy and a customer-centric approach are essential. Key Responsibilities: 1. Customer...


  • Thành phố Hồ Chí Minh, Vietnam Công ty Aniday.com Full time

    In order for us to continue providing the best experience for our ever-growing user and customer base, we are looking for a Customer Success who helps us take good care of companies and recruiters/headhunters. - Keep employers informed at all times and provide answers to any questions regarding Aniday. Helping collaboration between employers and...


  • Thành phố Hồ Chí Minh, Vietnam Elsa Corp. Full time

    **JOB RESPONSIBILITIES**: - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Share feature requests and effective...


  • Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH ELSA Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Share...


  • Thành phố Hồ Chí Minh, Vietnam Elsa Corp. Full time

    **The role**: We are looking for a fresh, self-motivated individual to join the ELSA Vietnam team as an Operations & Engagement Intern in Ho Chi Minh City. You will be supporting the Account Management & Customer Success teams with the onboarding, engagement tracking, activities planning & management in order to maintain and enhance the engagement rate with...


  • Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH ELSA Full time

    **Mô tả công việc**: (Mức lương: 5 - 100 triệu VNĐ) - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Share...


  • Thành phố Hồ Chí Minh, Vietnam SEKO LOGISTICS GLOBAL FORWARDING (VIETNAM) Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Job Overview This position is responsible for the international Cross border e-commerce development & operational excellent as well as service delivery smoothly for the E-Commerce services in SEKO Logistics Vietnam. Roles and Responsibilities - To be responsible for the acquisition of new the...


  • Thành phố Hồ Chí Minh, Vietnam PNJ Full time

    **NƠI LÀM VIỆC**: - Hồ Chí Minh **CẤP BẬC**: - Nhân viên **HÌNH THỨC**: - Nhân viên chính thức **BẰNG CẤP**: - Đại học **KINH NGHIỆM**: - 5 - 6 Năm **MỨC LƯƠNG**: - Lương thỏa thuận **NGÀNH NGHỀ**: - Bán lẻ / Bán sỉ, Dịch vụ khách hàng **HẠN CHÓT NHẬN HỒ SƠ**: -...


  • Thành phố Hồ Chí Minh, Vietnam HSBC Full time

    -Job Advert Details**Role Purpose** The role holder will lead the IWPB Vietnam business (IWPB VNM) as a direct report of the Head of IWPB Asia. It has primary responsibility for defining and leading the execution of strategies to drive and expand profitable personal banking relationships in Vietnam. The role holder will oversee the consistent delivery of...