Senior Transportation Coordinator

2 weeks ago


Thành phố Hồ Chí Minh, Vietnam Shopee Full time

Department Operations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh City

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

**About the Team**:

- Supplier Management (SM) manages the supplier network for key Warehouse business lines, ensuring seamless collaboration, healthy inventory capital and developing new services lines to further enhance supplier satisfaction & leadtime. Ops Support is a sub-team under SM, coordinating and ensuring the smooth, speedy and sustainable delivery of goods from suppliers to warehouses.

** Job Description**:

- Coordinate daily transportation schedules with 3PL vendors, including truck types, timelines, and requirements.
- Align and manage contract terms, service scope, and pricing with 3PL partners.
- Monitor and reconcile transportation costs; prepare regular reports and insights on cost performance.
- Track and evaluate 3PL performance against SLA, policies, and driver conduct, implement corrective actions when needed.
- Maintain effective communication and relationships with 3PL vendors and the warehouse inbound team.
- Handle ad-hoc transportation issues and resolve coordination challenges between suppliers, 3PLs, and warehouses.
- Drive and support projects focused on transportation improvement and logistics cost savings.-
- **Requirements**:

- Bachelor’s degree in Supply Chain, Logistics, Business, or related field.
- 3-5 years of experience in transportation or logistics coordination, must have 3PL management exposure.
- Strong understanding of transportation cost management and vendor performance monitoring.
- Good problem-solving skills with the ability to manage urgent operational issues.
- Solid communication and stakeholder management skills.
- Proficiency in MS Excel/Google Sheets is a must-have.



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