Hostess

**Mô tả công việc**:
(Mức lương: Thỏa thuận)General
- Contribute to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.
- Perform additional duties as directed by supervisors.
- Interact with guests actively soliciting feedback.
- Make appropriate suggestions and recommendations to Managers for the general improvement of the hotel.
- Be fully conversant with all health and safety, fires and emergency procedures.
- Maintain a high standard of personal hygiene, dress, uniform, and body languages.
- Be polite and professional in any situation where the image or regulation of the hotel is represented.
- Attend the meetings and trainings as required by Managers.
- Achievement of the goals and objectives of the outlets.
- Quantity and nature of guest comments and complaints.
- Individual performance with hotel standards.
- Involve staff training and development.
- Understand financial performance report of the outlet.

Operations
- Direct and control all subordinate associates to ensure that all day-to-day operational matters are handled on time and guest expectations are met.
- Provide guidance and assistance to the outlet associates helping them in the execution of their duties and responsibilities.
- Oversee the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations.
- Liaise with the kitchen, stewarding, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
- Assist in the planning and execution of promotional activities as directed.
- Maximize revenue in the outlet by implementing upselling procedures.
- Assist in monitoring and controlling the financial performance of the outlet controlling costs and expenses.
- Assist in monitoring and controlling the hotel’s OE inventory and participates in inventory taking.
- Conducts frequent front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming and manning levels are in order and takes appropriate action where necessary.
- Assist in the maintenance of efficient administration preparing and submitting reports on time as directed.
- Assist in the selection, training and evaluation of subordinate associates.
- Coaches, counsels, disciplines and develops subordinate associates.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Competitive salary with monthly service charge (100% during probation) - Mức lương cạnh tranh kèm theo phí phục vụ hàng tháng (100% trong thời gian thử việc)
- Full compliance with government-mandated social insurance policies
- Tham gia đầy đủ các chế độ bảo hiểm theo quy định của Nhà nước
- 24/7 accident and health insurance coverage - Bảo hiểm tai nạn 24/7 và bảo hiểm sức khỏe
- Transportation allowance support - Hỗ trợ phụ cấp đi lại
- 8.5-hour shifts including 30- minutes break, 5 working days per week with 2 days off - Làm việc theo ca 8.5 tiếng (30 phút nghỉ giữa ca), 5 ngày làm việc/tuần với 2 ngày nghỉ
- Annual Leave & Birthday leave - Nghỉ phép năm và nghỉ sinh nhật
- Opportunities for career growth and development within the Fusion Hotel Group -Cơ hội phát triển nghề nghiệp trong hệ thống Fusion Hotel Group
- Special rates for stay & F&B at all Fusion Hotel Group properties in VietnamƯu đãi đặc biệt cho lưu trú và ẩm thực tại tất cả các khách sạn trong hệ thống Fusion tại Việt Nam

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Sẽ được trao đổi thêm khi phỏng vấn
**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Giám Sát Dịch Vụ,Hành chính Văn phòng,Hành Chính/Văn Phòng,Lễ Tân (Receptionist),Nhà Hàng/Khách Sạn

Trung cấp - Nghề
Không yêu cầu