Chief Engineer

**Additional Information**
**Job Number**25136301
**Job Category**Engineering & Facilities
**Location**Legacy Mekong Can Tho Autograph Collection Can Tho, Con Au Islet, Can Tho, 0, Viet Nam, 94912
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**HOTEL DESCRIPTION**

The resort, originally opened as Azerai Can Tho in June 2018, was deflagged in October 2024 and has since been managed independently under the name Legacy Mekong. It occupies approximately 8 hectares and features 65 rooms, five pool villas, two restaurants, one lobby lounge, two outdoor swimming pools, a tennis court, a gym, and a spa. The resort will be rebranded as an Autograph Collection resort in Q2 2025, with improvements to the existing facilities. Additionally, 21 new villas and function facilities will open by the end of 2025.

Located on the private Con Au Islet on the Hau River, a tributary of the Mekong River, east of Can Tho’s city center, the resort is accessible exclusively by a 5-minute speedboat ride from the mainland arrival pavilion, which is 3 km northeast of SH Can Tho. The resort is surrounded by lush tropical gardens and water scenery, with the arrival pavilion just a 5-minute drive from the city center and a 25-minute drive from Can Tho Airport.

**JOB SUMMARY**
Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

OR
- 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

**CORE WORK ACTIVITIES**

**Managing Property Operations and Engineering Budgets**
- Supervises Engineering in the absence of the Director of Engineering.
- Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
- Maintains and operates equipment at optimum effectiveness, efficiency and safety.
- Establishes and manages an effective rooms maintenance program.
- Ensures compliance with all Engineering departmental policies, standards and procedures.
- Manages department's controllable expenses to achieve or exceed budgeted goals.
- Select and order or purchase new equipment, supplies, and furnishings.
- Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
- Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
- Supervises the day to day operations of Engineering.

**Maintaining Property Standards**
- Maintains accurate logs and records as required.
- Assists in effectively planning, scheduling and evaluating preventative maintenance programs.

**Providing Exceptional Customer Service**
- Handles guest problems and complaints effectively.
- Empowers employees to provide excellent customer service.
- Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

**Managing Profitability**
- Helps establish priorities for total property maintenance needs.
- Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.

**Managing and Conducting Human Resources Activities**
- Celebrates successes and publicly recognizes the contributions of team members.
- Establishes and maintains open, collaborative relationships with employees.
- Ensures employees are treated fairly and equitably.
- Strives to improve service performance.
- Provides feedback to employees based on observation of service behaviors.
- Supervises employee's ability to execute departmental and property emergency procedures.
- Reviews employee satisfaction results to identify and address employee problems or concerns.
- Solicits employee feedback.
- Helps ensure regulatory compliance to facility regulations and safety standards.
- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Ensures property policies are administered fairly and consistently.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to op