Logistics Operations Country Lead

2 days ago

Ho Chi Minh City, Vietnam TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

This role will work on our new business in Vietnam, and will be responsible for critical early stage work including the launch and deployment of logistics from the ground up.

Join us as we drive the future of e-commerce here at TikTok.

**Responsibilities**:

- Lead and drive the deployment of operations in Vietnam, and build partnerships with local key players in the logistics and payment industries
- Conduct market and industry research, create operation plans to address issues and hedge the risks caused by market or policy changes if needed
- Manage the day to day operations, track record of high performance and team improvement
- Ensure procedures and regulations are enforced, and continuously improve the key metrics of productivity, service quality and stakeholder satisfaction

**Qualifications**:

- Bachelor’s degree or higher, preferably with supply chain operation management background
- At least 7 years of working experience in e-commerce marketplace operations
- Excellent communication skills with the ability to secure alignment
- Self-motivated and results driven, able to collaborate and ability to influence stakeholders
- Proficiency in English and local Vietnamese language; ability to speak Mandarin will be a good plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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