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IT Support

2 weeks ago

Ho Chi Minh City, Vietnam Chailease Full time

Chailease
- Saigon Trade Center, 37 Ton Duc Thang, Ben Nghe Ward, District 1, Ho Chi Minh- Fresher Accepted- At office- Posted 6 days ago- Skills:
- IT Support- English- Networking**Job description**:
**Helpdesk and asset management (80%)**
- Monitoring and maintaining all the software, hardware, and other IT equipment.
- Respond to IT ticket requests from employees and resolve issues efficiently.
- Diagnose and troubleshoot hardware, software, and network problems.
- Assist with the setup and configuration of new workstations and laptops.
- Ensure the proper functioning of printers, scanners, and other office equipment.
- In charge of installing workstations, loading all required software, and supporting the new employee to use their account and PC on their first day in the company.
- Update Monthly IT Reports and labeling, and manage IT assets.

**Administration (20%)**
- Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration.
- Assist in maintaining and upgrading servers, routers, switches, and other network equipment.
- Collaborate with the IT team to implement and maintain IT policies, procedures, and security protocols.
- Build an internal wiki with technical documentation, manuals, and IT policies.

**Your skills and experience**:

- Major: IT or related degrees.
- Fresh graduate or less than 2 years of experience in a similar position.
- Good at Windows OS, Office, and troubleshooting skills.
- Having CCNA/MCSA is an advantage.
- Fair English communication skills in speaking.
- Communication & problem-solving skills, firm persuasion

**Why you'll love working here**:

- Working time is only 5 days/week (from Monday to Friday).
- Attractive salary.
- 13th-month salary, annual salary increase, and year-end bonus according to annual performance evaluation.
- Company car.
- Allowance for lunch, phone, computer.
- Teambuilding level 4*, 5* domestically and internationally; company sponsored when traveling, picnic in groups.
- Happy Hour, New Year Party, Lucky Draw, Christmas party, Birthday, watching movies, and other entertainment activities.
- Besides the statutory insurance, all employees have 24/24 accident and health insurance.

**Chailease**:
A Supporting Partner of Our Customer. A Driving Force of Economic Success.
- Company type
- Product
- Company size
- 501-1000 employees
- Country
- Taiwan- Working days
- Monday - Friday
- Overtime policy
- No OT