Laundry Supervisor

**Company Description**
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
- Supervise and coordinate laundry operations, ensuring adherence to hotel standards and procedures
- Manage and maintain laundry equipment, ensuring proper set-up, maintenance, and adherence to operating instructions
- Oversee the correct and economical use of laundry chemicals, ensuring proper storage and compliance with environmental procedures
- Maintain appropriate linen and laundry par stocks
- Train and supervise laundry staff on proper têxtile care and handling techniques
- Conduct regular quality checks on linens and uniforms, recommending replacements when necessary
- Ensure efficient linen distribution to hotel floors and outlets
- Manage the proper handling and distribution of guest, manager, and employee uniforms
- Prepare and maintain accurate records of chemical consumption and monthly productivity reports
- Collaborate with other departments to ensure smooth hotel operations
- Handle guest complaints professionally and efficiently
- Conduct daily briefings with the laundry team to review tasks and activities
- Participate in staff training, development, and motivation initiatives
- Ensure compliance with health and safety regulations in the laundry area

**Qualifications**
- Diploma or degree in Hotel Management or a related field
- Minimum of 2 years' experience in a supervisory role within a high volume luxury hotel or resort laundry department
- Fluent in English, with excellent communication skills
- Comprehensive knowledge of laundry equipment, chemicals, and processes
- Strong understanding of têxtile care and maintenance
- Proven leadership and team management abilities
- Excellent organisational and time management skills
- Ability to work efficiently in a fast-paced environment
- Strong problem-solving and decision-making capabilities
- Keen attention to detail and commitment to quality
- Proficiency in using laundry management software and Microsoft Office suite
- Flexibility to work varying shifts, including weekends and holidays
- Physical stamina to stand for extended periods and lift moderate weights

**Additional Information** What awaits you...**
- The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
- The ability to challenge the norm and work in an environment that is both creative and rewarding.
- Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
- A competitive package and plenty of development opportunities.