Sav Admin Intern
3 days ago
**SAV (After Sales Service) Admin Intern**
**Objective**:
This intern will provide essential administrative support to our After Sales Service (SAV) team, directly assisting our technician team, in streamlining after-sales operations and improving customer experience.
**Key Responsibilities**:
- **Administrative Coordination**: Oversee daily administrative tasks for the SAV department, including documentation, order tracking, and follow-ups.
- **Customer Service Support**: Manage customer inquiries, service requests, and complaints, ensuring all issues are addressed promptly and effectively.
- **Documentation and Record-Keeping**: Prepare, organize, and maintain records for repairs, warranties, and service reports for easy retrieval and reference.
- **Inventory Assistance**: Help manage the inventory of spare parts and tools required for repairs, ensuring they are well-stocked and organized.
- **Internal and Client Communication**: Act as a liaison between the SAV team and clients, facilitating smooth service operations and ensuring clear communication.
- **Scheduling and Tracking**: Assist in tracking service timelines and coordinating repair and maintenance schedules with clients.
**Key Qualifications**:
- Currently pursuing a degree in Business Administration, Customer Service, or a related field.
- Strong organizational skills and attention to detail, ensuring accurate record-keeping and efficient workflow.
- Proficient in Microsoft Office Suite (Excel, Word), with knowledge of CRM or inventory management software as a plus.
- Excellent communication and problem-solving skills, with a proactive approach to supporting team needs.
Discover even more exciting perks and opportunities by joining us
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