Graduate Relationship Manager, Priority Clients

Job ID: 26926

Location: Ho Chi Minh, VN

Area of interest: Retail Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 22 Apr 2025

**Job Summary**

**Implementation and oversight of the below individual responsibilities**:

- To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
- To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
- To source and call on individual prospects
- To provide quality, efficient after-sales services
- To manage anti-attrition and retention of clients
- To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

**Key Responsibilities**
- Product broadening- Enhanced multi-product Priority knowledge- Market and competition knowledge- Good product knowledge/selling and service skills- Client engagement- Needs-based relationship deepening skills- Presentation and soft skills tailored to engaging Affluent Clients- Internal stakeholder engagement skills- Closing deals- Ability to drive and manage client interaction- Communication and presentation skills- Negotiation and objection handling- Client training on digital solutions- Branch Banking Risks & processes- Interpersonal skills- Ability to work in a team of various levels to deliver exceptional performance- Demonstrated ability to establish a service culture- Risk Management- Legal & Regulation knowledge- Journey completion- Discipline and time management to handle a client portfolio- Ability to solve problems and close issues without handing over- Strong analytical ability- Ability to match solutions to client needs- Understanding of Priority KYC principles
- KEY STAKEHOLDERS- Priority Wealth Specialist
- Priority Senior Banker
- Priority Client Service Manager
- KYC

**Skills and Experience**
- Personal requirement- Degree and / or relevant professional qualifications / experience.- Working experience in banking with demonstrable knowledge of banking practices and financial products- Finance related fields studies relating to financial planning, portfolio reviews, asset allocations.- Good understanding and command of Chinese as the incumbent will be supporting the clients from this market- 1-2 years of experience in Banking**Qualifications**
- College Degree.**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.- Together we:
- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle,** continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- **Are better together,** we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

**What we offer**

**In line with our Fair Pay Charter,** we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.- **Core bank funding for retirement savings, medical and life insurance,** with flexible and voluntary benefits available in some locations.
- **Time-off** including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- **Flexible working** options based around home and office locations, with flexible working patterns.
- **Proactive wellbeing support** through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- **A continuous learning culture** to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- **Being part of an inclusive and values driven organisation,** one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise th