Cargo Sales Executive

7 days ago


Hà Nội, Vietnam CÔNG TY CỔ PHẦN ITL AVIATION LOGISTICS Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Coordinate with Cargo Manager for overall managing on allocation, space allocated to agents (GCAs & Local), guidance on space utilization & flight load planning
- Sales activities (both outdoor & indoor) to agents for cargo to fill up flights. Close working with Cargo Manager for proper Pricing scheme to ensure Revenue & Profit are achieved.
- Monitor space availability ex hub for sales orientation.
- Support Cargo Manager in market rate update/competition trend/feedback by customer in terms of pricing.
- Support Manager to develop other products of team.
- Working in close contact with the Customer Service team provides the first point of contact for clients.
- The purpose of the department is to provide an excellent customer experience throughout all steps of a shipment, from pre-sale to after-sale.
- Utilize fully all chances about the space as well as the rates to increase the volume/selling rate to make the highest revenue and profit.
- Work with team and airlines principal for space from hub.
- Ensures customers are: providing information on the status of a shipment, proactively advising customers in case of irregularities, and starting the tracing process;
- Responsible for accurate invoicing by matching the bookings to the correct rates and conditions, and deal with customer rate disputes.
- Take care of services to limit missing/damaged/delayed so that the freight arrives destination as scheduled
- Respond all involved requirements to the customers in case of delay/missing/damaged/ no information
- Advise and Instruct the customers all regulations and requirements from Head Office to avoid the problems
- Take care the key and new customer accounts and Often proactively interact with the customers
- Making the weekly/monthly report as required.
- Working location: Room 343, ALS Cargo Terminal, Noi Bai Airport
- Soc Son, Hanoi, Vietnam.

**REQUIREMENTS**:

- Having 2-3 years of Air Cargo Sales experience at co-loader or forwarder companies (accepting Sales in the field of logistics, air freight sales of forwarders or sales for airlines).
- Having knowledge of Cargo Industry, customer service processes, procedures & products, and booking tools;
- Bachelor’s degree in Aviation/Business Administration/Foreign Trade Economic, Logistics, Supply Chain.
- Having knowledge about Aircraft type/ULD, Air Cargo is a plus point.
- Fluent in English (4 skills) and Vietnamese
- Good in Microsoft Office Suite (Word, Excel, Outlook) and data analysis.
- Be willing to work overtime and follow the airline's work schedule.
- Strong communication and customer focus.
- Ability to work independently and as part of a team.
- Positive attitude and a willingness to learn.

Ngành nghề: Bán hàng / Kinh doanh, Vận chuyển / Giao nhận / Kho vận, Hàng không

Kinh nghiệm: 2 Năm

Cấp bậc: Nhân viên

Hình thức: Nhân viên chính thức

Địa điểm: Hà Nội

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Đồng phục
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Phụ cấp thâm niên
- Nghỉ phép năm
- CLB thể thao

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Yêu Cầu Công Việc
REQUIREMENTS
- Having 2-3 years of Air Cargo Sales experience at co-loader or forwarder companies (accepting Sales in the field of logistics, air freight sales of forwarders or sales for airlines).
- Having knowledge of Cargo Industry, customer service processes, procedures & products, and booking tools;
- Bachelor’s degree in Aviation/Business Administration/Foreign Trade Economic, Logistics, Supply Chain.
- Having knowledge about Aircraft type/ULD, Air Cargo is a plus point.
- Fluent in English (4 skills) and Vietnamese
- Good in Microsoft Office Suite (Word, Excel, Outlook) and data analysis.
- Be willing to work overtime and follow the airline's work schedule.
- Strong communication and customer focus.
- Ability to work independently and as part of a team.
- Positive attitude and a willingness to learn.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng

Trung cấp - Nghề
Không yêu cầu



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