Senior Expert, Operational Risk Management

2 weeks ago


Hà Nội, Vietnam Techcombank Full time

29 Sept 2025 **Senior Expert, Operational Risk Management (40000817)**: - Category: Risk Management Division - Job Type: - Facility: Risk Management **Job Purpose**: - Consult and control operational và compliance risks in the development and implementation of strategic projects of Division - Manage compliance and operational risks with products and services in the incharge customer segment, ensuring compliance with Techcombank, protecting the legitimate rights and interests of the Bank and customers. - Identify, advise and support Director and Head of function in evaluating and effectively controlling compliance and operational risks arising from business operations of Division - Research and propose methods that contribute to effective risk management. - Lead and provide professional guidance to other members to implement Oprisk tools and policies within the Division **Key Accountabilities (1)**: - Consult and control the legal and compliance risks of the project segment in the Division - Evaluate, improve, receive and implement operational risk management tools and policies in the Division according to the Risk Management Framework - Design and implement guidelines for risk management tools. Resolve cases and problems related to operational risks in the incharge Division. - The focal point to interact with functional departments in the assessment, inspection, investigation and monitoring of risk factors in the Division. - Manage operational risk portfolio control risk index within approved threshold / limits - Report on the situation of operational risk in the Customer segment to propose appropriate control measures. " **Key Accountabilities (2)**: - Support and conduct training, communication on compliance and control of operational risk related to the customer segment under management. - Other tasks as requested **Key Accountabilities (3)**: **Key Relationships - Direct Manager**: Head of Compliance and Operational Risk/Director, Operational Risk Management **Key Relationships - Direct Reports**: **Key Relationships - Internal Stakeholders**: Related internal and external Division/Unit (related functions, customer segments..) **Key Relationships - External Stakeholders**: State management agencies, Partners, Customers **Success Profile - Qualification and Experiences**: - Qualification: - University degree or above majoring in Auditing/Accounting/Finance/Banking/Economics/Law - Master's degree or higher is preferred Experience - At least 12 years of experience, of which at least 03 years of experience in the position of expert/manager or equivalent in the field of risk management / legal compliance / inspection and audit of the banking and financial industry - Knowledge of products / services applicable to the customer segment in charge of the banking market - Understanding of policies / procedures for the customer segment in charge of the bank is preferred - Working experience related to risk management, compliance is preferred English proficiency - Minimum TOEIC 700 or equivalent



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