Customer Service: Sea Export Specialist

2 weeks ago

Hà Nội, Vietnam Taewoong Global Logistics Vietnam CO., LTD Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
1) Overall Scope

Manage daily operation activities for both Export & Import operations:
2) Description in Detail
- Export job:

- Rate pricing /negotiation with carriers and vendors in term of biding/project
- Handle daily work related to the export operation, from checking the sailing schedule to submitting the bkg until the pre-alert is complete and sent to the destination agent.
- Follow up on the cargo stuffing plan with the customer to ensure timely prevention and handling of possible risks.
- Solving all the matters and problems related to operation jobs
- Ensure to create, file, and update SOPs and internal systems, and make sure accurate progress is made.
- Support and cooperate with the Account Department on collecting credits
- Well-coordinate with all related parties at different locations to ensure appropriate & timely actions.
- Report directly to manager for any irregularity.
- Import job:

- Do tracing shipment from receiving pre alert to empty container returning to port.
- Ensure the shipments depart with the correct documents or the final pre-alert.
- Collaborate with documentation PIC to update cargo progress to the customer
- Solving all the cargo problems related to operation jobs until cargo is released to CNEE
- Fulfill buying/selling rates into the system and complete payment request to the accounting department.
- Issue debit note to the customer and coordinate with the accounting department on the customer’s payments.
- Report directly to manager for any irregularity

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
13th payment & Incentive if achieving target
Full-paid Social Insurance & Extra insurance & Annual Health check
Opportunity for training in HQ(S. Korea)
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
JOB REQUIREMENTS
- Smart, careful, good communication ability
- Proficiency in MS Office, and Outlook is a must.
- Ability of listening, speaking, reading, writing English (Good at Korean preferred)
- Bachelor’s Degree (Priority to Foreign Trade University, Economics University, Maritime University or other relative to shipping business)
- Solid freight forwarding knowledge with all ship modes (Sea, Air, Local transportation), domestic and international procedure practice.
- Have a minimum of 4 years of experience in freight forwarding documentation/ customer service
- High sense of responsibility.
- The ability to work independently, under pressure, multi-task, be a team player, and work in a fast-paced environment.
- Critical thinking and problem-solving skills..
- Good discipline.
- Take Initiative, teamwork, self-motivated, and detailed.

WHAT WE CAN OFFER
- Full-paid Social Insurance & Extra insurance & Annual Health check
- 13th payment & Incentive if achieving target
- Laptop for working
- Opportunity for training in HQ(S. Korea)

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Xuất Nhập Khẩu

Đại Học
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