Senior Relationship Manager, Eb

Job ID: 32333

Location: Ho Chi Minh, VN

Area of interest: Retail Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 20 Jun 2025

**Job Summary**
- As a Standard Chartered Relationship Manager in SME Banking, you’ll be responsible for managing and developing relationships with mid-sized and emerging corporates to drive business growth and meet the bank's strategic objectives. You’ll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.**Key Responsibilities**
- To achieve agreed individual financial and non-financial targets by acquiring, growing, and retaining profitable Medium Enterprise customers within acceptable risk parameters.
- Contribute toward achieving the team’s overall target and delivering optimal portfolio return.
- Collaborate and build effective partnerships with other Relationship Managers, Credit Analysts, Team Managers, Segment Heads, colleagues in Client Due Diligence, and partners in Risk, Compliance, other support functions, and Product.

**Key Responsibilities**
- Tie up with companies
- Drive sourcing and activation booths in approved companies
- Track and monitor sales productivity to maximize business opportunities and cross sell rates to achieve agreed targets and provide efficient service quality
- Manage and maintain corporate relationship to drive acquisition volumes for personal products like payroll, personal loan and mortgage loan and cross-sell Bancasurance.
- Drive company upgrades from portfolio companies to Primary and Secondary EB companies
- Manage and maintain the development of strong and differentiated product propositions, customized pricing for corporate working with RBP, Wealth, RC segments, CI/CM teams at both corporate and employee level
- Selectively broaden product offerings to maximize “Share of Wallet” for Primary and Secondary EB customers, and deliver and drive target PPC
- Work with other segments including Corporate and Transaction banking and Business Banking to cross pollinate the client base.
- Track market share and competition, derive insights to competitor strategies and take proactive steps
- Corporate interface on initial set-up, and ensure correct on boarding/ listing and categorization of corporate
- Responsible for ensuring compliance, with respect to corporate listing.
- Ensure smooth set up of payroll processing for corporate and facilitate system interface
- Arrive at specific portfolio campaigns at R.M level, Corporate category/ key corporate level
- Drive the system towards service quality standards in an efficient operation where risks are well controlled
- Responsible to manage service camps and corporate related service complaints and support

**Skills and Experience**
- Minimum 5 years of relevant experience in serving Business, Commercial and Corporate clients.
- Experience servicing cross-border international businesses.
- Proven track record in client relationship management and business development.
- Demonstrates strong understanding of accounting principles, financial modelling, and financial statement analysis.
- Able to assess client creditworthiness and provide key risk considerations and mitigations.
- Sound product knowledge on trade, cash, lending, and FX.
- Strong understanding of local industries, supply and value chains, and market environment.
- Knowledge of operational procedures, documentation requirements, banking practices and regulations related to SME Banking.
- Strong understanding in business guidelines and compliance issues.
- Sound knowledge of financial markets and investment products.
- Outstanding communication and presentation skills.
- Motivated self-starter, identifying opportunities, providing innovative approaches to meet client needs.
- Maintains a high standard of personal conduct and lives our valued behaviours.

**Qualifications**

**college & above**

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.- Together we:
- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle,** continuously striving to improve and i