Butler - The Vietage By Anantara

**Hạn nộp**: 30/04/2025 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
4
Nơi làm việc
Thành Phố Qui Nhơn - Bình Định
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
10/04/2025 11:07
MÔ TẢ CÔNG VIỆC
Company Description
Anantara is a luxury hospitality brand for modern travellers, connecting guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations.
The Vietage by Anantara is a 12-seat reservation-only carriage on the daily return railway route between Da Nang - Quy Nhon - Nha Trang in South Central Vietnam, offering luxury train travel experiences for guests exploring Vietnam. The Vietage departs from Da Nang station every morning for the six-hour journey to Quy Nhon then Nha Trang and returns
**Job Description**:
Vietage Team Members - Butlers always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
To work as a team with colleagues in all functions of the train, to ensure timely service and a smooth-running operation.
To understand and adhere to all train policies and Standard Operating Procedures regarding guest service, how to run the operation, and personal discipline and grooming.
To have a full knowledge of the services and facilities provided by Vietage to answer any questions the guests may have.
Follow all safety policies to ensure a safe work area
Follow all reasonable work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the train.
Maintain the carriage in accordance with standards at all times
Develop a complete knowledge of menus
Learn and correctly use the Point-of-Sale equipment and follow procedures
To maintain strict security measures when entering guest cabins, to maintain the privacy rights of our guests.
Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.
Clean and break down trays in dish area, watching for condiments, salt, pepper, sugars, salt & pepper, etc.
Performs other job-related duties as Manager / Supervisor assigned
QUYỀN LỢI ĐƯỢC HƯỞNG
Professional and friendly working environment
2 days off/ week, 14 annual leaves/ year, birthday leave
Social Insurance in probation time
24h accidental insurance,
Uniform, meals, accommodation, shuttle bus are provided
YÊU CẦU CÔNG VIỆC
Experience as a Butler or similar role in the hospitality industry
Excellent English communication skills.
Strong multi-tasking skills
Excellent organizational skills
Ability to adapt to a fluid environment
Commitment to a high level of customer service
Strict attention to detail
Knowledge of area restaurants, theaters and other attractions
Ability to handle sensitive matters with efficiency and discretion
Knowledge of food and wine pairings is a plus
YÊU CẦU HỒ SƠ
**Contact**: 02563840132 (Ms. Trang)