Quality Supervisor

We make life more comfortable.

Leggett & Platt’s overall mission is a commitment to enhance lives - by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future.

Leggett & Platt’s inventive heritage and leadership in the residential products industry span more than 130 years. As _The Components People_, we are the leading supplier of a wide range of products and components for all areas of life, including mattress springs and carpet cushion, as well as bedding machinery and erosion-control products.

From aerospace tubing and fabricated assemblies to flooring underlayment and carpet cushion, Leggett & Platt has divisions that design, manufacture, and sell a variety of products. Our reliable product development and launch capability, coupled with our global footprint, make us a trusted partner for customers in the aerospace, hydraulic cylinders, flooring, têxtile, and geo components industries.

**Furniture**

A Leader in the Upholstered Furniture Industry

In our Furniture Components business, we design, manufacture, and distribute a wide range of components and finished products that enhance comfort, motion, and style in upholstered furniture, including recliner mechanisms, seating support systems, and sofa sleeper units. With a global footprint that includes international manufacturing, product development, distribution and sales, we are strategically positioned to support upholstered furniture manufacturers around the world.

Workplace Furniture Solutions

Leggett & Platt is North America’s leading independent manufacturer of office furniture components and mechanism. Our Work Furniture business produces task and finished components, as well as select lines of private label finished seating. From surface-critical bent tube assemblies and molded plywood components to chair mechanisms, bases, arms, seats, and backs, Work Furniture brings diverse world-class manufacturing capabilities together in the production and assembly of high-quality contract furniture products.

Learn more about Furniture components: Furniture

Learn more about Work Furniture: Work Furniture

** (Objective/Purpose of Position)**:
Quality Supervisor is responsible for ensuring that products and services meet consistent quality standards. This role involves developing and implementing quality control systems, monitoring performance, and leading continuous improvement initiatives to enhance product quality and operational efficiency.

**Major Actions and Support Actions**

Determine the quality issues of suppliers' incoming materials, supervise and implement supplier quality management, and improve the quality of incoming materials.

Responsible for analyzing and diagnosing internal quality issues, and promptly handling, coordinating, and resolving any product quality problems to ensure the smooth operation of business activities
- Coordinate the handling of quality issues arising from customer complaints, coordinate the submission of corrective and preventive measures reports and track and record their implementation.
- Track, record, organize, and analyze various testing and experiments; responsible for coordinating and supervising quality improvement activities to ensure effective implementation.
- Preparation and review of relevant documents.
- Collection, organization, and reporting of quality cost data.

Assist relevant departments in the return and exchange of goods.

Establish, improve, maintain and improve the quality management system.

Hold meetings related to the quality management system and organize supervision and inspection of the implementation of agreed matters.
- Take appropriate actions to prevent any non-conformities related to products, processes and/or systems.
- Identify and / or record any issues with products, processes and management systems.
- Initiate, recommend, or provide solutions through designated channels.
- Validate implementation of the solution.
- Control the further handling, delivery, or installation of non-conforming products until the defect or non-conformance is corrected.

Leadership: Lead and mentor the quality team.

**Experience**:

- Minimum of 5 years of experience in quality control, quality assurance, or a related field.
- Managing quality control systems, conducting audits, and leading continuous improvement initiatives.
- Experience in multiple areas of quality management, such as inspection, testing, compliance, and continuous improvement.
- Experience in managing quality-related projects, including planning, execution, and evaluation, is beneficial.
- Familiarity with international quality standards and regulations can be a significant asset.

**What to Do Next**

**Our Values**

Our values speak to our shared beliefs, and describe how we approach working together.
- Put People First reflects our commitment to safety and care of each other, learning and development, and creating an environment of mutual respect, em