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General Manager
2 weeks ago
**General Manager -**voco Quang Binh Resort**
voco Quang Binh Resort is a beachfront lifestyle resort nestled along Vietnam’s pristine central coastline, offering a warm, relaxed, and memorable guest experience rooted in thoughtful hospitality. The resort features spacious villas, many with private pools and garden or ocean views, designed for comfort and stylish relaxation. Guests enjoy signature dining at Flamingo Restaurant & Bar, rejuvenation at the resort’s wellness and spa facilities, and a range of leisure amenities set against lush gardens and a tranquil beach environment. With its proximity to Dong Hoi Airport and natural attractions like Phong Nha-Kẻ Bàng National Park, the resort serves both leisure travellers and destination explorers.
We are seeking a seasoned and strategic General Manager to lead voco Quang Binh Resort. This senior leadership role is accountable for the resort’s overall operational and commercial performance, delivering consistent brand-aligned guest experiences, financial results, and operational excellence. The General Manager will cultivate a culture of service excellence, inspire cross-functional teams, and strengthen the resort’s position in an increasingly competitive resort market.
**The Role**- Provide visionary leadership and direction across all resort functions.- Drive financial performance, including revenue growth, profit optimization, budgeting, and cost control.- Ensure exceptional guest experiences and full alignment with voco brand standards and IHG expectations.- Lead, develop, and retain a high-calibre management team and staff.- Strengthen relationships with the owners and key stakeholders, and represent the resort externally.- Oversee effective sales, marketing, and distribution strategies to maximize market share.- Uphold compliance across safety, legal, and regulatory standards.
**About You**
- Proven experience as a General Manager or senior resort/hotel leader with P&L responsibility.
- Strong commercial and operational acumen, with a record of delivering results.
- Demonstrated ability to lead, inspire, and develop teams within a dynamic hospitality environment.
- Excellent communication, negotiation, and stakeholder management capabilities.
- Solid understanding of Vietnam’s resort and leisure hospitality landscape, either through direct in-country experience or closely comparable regional markets.
- Fluent in English, with strong written and verbal communication skills.
**What We Offer**
As part of IHG Hotels & Resorts, you will be supported by a global hospitality company offering a competitive remuneration package, performance-based incentives, and comprehensive benefits.
You will have access to IHG’s leadership development programmes, global mobility opportunities, and long-term career opportunities across the IHG portfolio.
At IHG, we are committed to fostering an inclusive workplace where diverse backgrounds, experiences, and perspectives are valued, and where everyone feels respected and supported.
If you’re ready to lead be part of the voco brand’s energetic and people-focused culture, we’d love to hear from you.
Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.