Cần Thơ Wink Hotel Can Tho commis

CẦN THƠ | Wink Hotel Can Tho |Commis - Demi
**Hạn nộp**: 15/09/2025 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
5
Nơi làm việc
Quận Ninh Kiều - Cần Thơ
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
Bếp
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
20/08/2025 12:28
MÔ TẢ CÔNG VIỆC

**Responsibilities**:
Guest Engagement
Creating unique, customized, authentic guest experiences based on thoughtful observation and active listening though guests’ expressed and non-expressed preferences
Collaborating with fellow departments to create unique, customized, authentic guest experiences based on available resources and teamwork
Taking initiative and proactive approaches when handling guest preferences, requests and concerns
Being readily available and approachable to all guests and provide warm, friendly, genuine services to guests
Ensuring that functions achieve or exceed guests’ expectations
Extending professionalism and courtesy to guests at all times and displaying the brand values of the company
Coaching, motivating, encouraging and empowering team to take initiative and be proactive to handle customer preferences, requests and concerns
Operations and Brand Compliance
Being knowledgeable about the food menu, special promotions including preparation times, cooking methods, recipes and ingredients
Ensuring all guest requests and complaints regarding to food items are handled appropriately adhering to the Wink Hotels’ general guidelines for service recovery.
Implementing all opening and closing duties are implemented in accordance with established standards
Ensuring Hazard Analysis and Critical Control Points (HACCP) are always being followed
Following up to ensure orders are placed on time, as to order, and are delivered in a timely manner
Maintaining cleanliness and mise-en-place level at working station and other food production areas or smooth operation
Maintaining safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures as well as food safety
Consistently performing and following up with the inventory count, food stocks and stock movement and keeping the Chef De Partie updated
Following all the policies and procedures of Wink Hotels to ensure operations standards are consistent
Assisting Chef De Partie to ensure minimum kitchen wastage
Following the correct kitchen operating procedures with regards to: stock rotation (FIFO), requisitions (according to business needs), maintaining par stocks
Regularly participating in team briefing to have related information regarding to bookings, events, special requests, unavailable items, and other matters
Following and maintaining excellent grooming standard and uniform guidelines of Wink Hotels at all times
Maintaining a high standard of personal hygiene and body language at all time
Understanding, continuing update and compliance of human resources policies, procedures and code of discipline, professionalism and good relations
Performing other related duties and functions assigned by the Chef De Partie
QUYỀN LỢI ĐƯỢC HƯỞNG
- 12 Annual leave days per year
- Active, balance and professional working environment
- Productivity focus not time attendance
- Fun and playful internal activities
- Allowances
- Meal per day
- Uniform
- Full Social insurance

YÊU CẦU CÔNG VIỆC
Proven performance record with at least 1 year in hospitality or F&B operations as Commis or Kitchen Helper or equivalent, fresh graduate will be considered
High school diploma; associate degree, or certification in Culinary Arts is advantageous
Average written and verbal communication skills in both Vietnamese and English
Ability to easily connect and provide a warm (first) contact for our guests, continuously making it personal at every interaction
Ability to provide on the job training, peer mentorship, team development and coaching
Ability to work across all hotel sectors and departments at a basic level to best understanding role in FOH management and departmental collaboration
Actively work to build a community of one, in actions and feelings
Conflict management, impact and influencing; listening, understanding and responding; teamwork and cooperation
Ability anticipate problems and offer solutions; provide high level of attention to detail
YÊU CẦU HỒ SƠ
CV in English