F&b Butler

**Company Description**
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

We are seeking a professional and attentive F&B Butler to join our luxury resort team in the beautiful island of Phu Quoc, Vietnam. As an F&B Butler, you will be responsible for providing exceptional food and beverage service to our discerning guests, ensuring their utmost satisfaction and comfort throughout their stay.
- Deliver personalised food and beverage service to guests in their rooms, suites, and designated areas of the resort
- Anticipate and fulfil guest needs, maintaining the highest standards of customer service at all times
- Present and explain menu items, make recommendations, and answer questions about food and beverages
- Prepare and serve a variety of beverages, including cocktails, wines, and non-alcoholic drinks
- Assist with in-room dining set-up and clearance
- Maintain cleanliness and organisation of service areas and equipment
- Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery
- Handle guest inquiries and special requests with professionalism and efficiency
- Adhere to all food safety and hygiene standards
- Maintain accurate records of guest preferences and special requirements
- Participate in training sessions to enhance product knowledge and service skills

**Qualifications**
- Previous experience in luxury hospitality or fine dining, preferably in a butler service or similar role
- Excellent customer service skills with a strong focus on anticipating and meeting guest needs
- Thorough knowledge of food and beverage service standards and etiquette
- Proficiency in handling various service equipment and tools
- Strong communication skills in English; additional languages are advantageous
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
- Excellent time management and organisational skills
- High school diploma or equivalent; higher education in hospitality is advantageous
- Food safety certification (preferred)
- Wine and beverage knowledge certification (preferred)
- Understanding of luxury hospitality standards and practices
- Knowledge of international cuisines and beverages
- Ability to work in a tropical resort environment and adapt to local conditions
- Flexible attitude towards working hours, including evenings, weekends, and holidays

**Additional Information** What awaits you...**
- The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
- The ability to challenge the norm and work in an environment that is both creative and rewarding.
- Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
- A competitive package and plenty of development opportunities.