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Logistics Project Management

2 weeks ago

Ho Chi Minh City, Vietnam Shopee Full time

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Lead multiple high-impact projects for the SBS Fulfillment team; projects range in scope, involving daily Warehouse and planning operations:

- Collect and review analyze data to scope out gaps and opportunities
- Develop project plans and schedule
- Coordinate the implementation, and drive action across different teams
- Track results, escalate issues
- Present the project narrative
- Manage a small team of Associates to assist in delivering project results
- Learn the business; engage with other teams and verticals

**Requirements**:

- Problem Solving and Critical Thinking - Identify the root cause of various business issues; recognize how these issues relate to our goals, recommend effective solutions
- Fast to Action - Drive actions and results on projects; look for short-term wins in parallel with long-term ones, doesn't wait to be told what to do
- Strong Analytical Abilities - Seeks data-driven recommendations; challenges the quality of data available, and can speak clearly to their findings
- Presentation Skills - Develop and communicate a clear project narrative, vision, and action; comfortable presenting to Senior Management
- Stakeholder Management - effectively engage and influence diverse groups of stakeholders; address and incorporate their concerns in the project scope