Senior Business Analyst

**Company Description**

SAI Digital is a global technology and consulting firm delivering eCommerce solutions to a diverse range of industries, including retail, manufacturing, distribution, FMCG, and automotive. Our solutions focus on SAP, Shopify Plus, Sitecore, and Salesforce. With over $250m in annual revenue, we are part of a global conglomerate with offices in Australia, Japan, Hong Kong, India, Vietnam.

At SAI Digital, our culture is built on trust, respect, and collaboration. We value the diversity of our team and strive to create an inclusive work environment that fosters growth and innovation. We believe in investing in our people and providing opportunities for career development and advancement.

**Key responsibilities**:
As a Senior Business Analyst, you will be in-charge of the following:

- Writing the customer proposals
- Understanding the client’s business needs, capturing the domain expertise that the client has, and translating this accurately into a succinct requirements documentation
- At every stage of Business Analysis process, you must try to understand the needs of the project stakeholders and work accordingly to satisfy them with appropriate solutions
- Interviewing the domain experts at the client company to capture all relevant domain knowledge
- The project stakeholders might get confused if the business analyst uses complex technical language to explain things. So, the challenge is to simplify things for better understanding and interpretation of the clients’ requirements
- Involved in the blueprinting process and documentation of the client’s business requirements in detail (using user stories) with all assumptions and caveats included
- Defining quality attributes, external interfaces, constraints, and other nonfunctional requirements
- Participating in peer reviews and inspections of requirements documents. Participating in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly
- Serving as an internal point of contact for Development team whenever requirements need to be clarified
- Assisting the sales team on pre-sales opportunities by participating in pre-sales meetings and analyzing RFP documentation.

**Job requirements**:

- Bachelor’s Degree in Information Technology, Computer Science, or equivalent
- Minimum of 5 years of experience as a Business Analyst or in a similar role
- Prior experience in Ecommerce, CRM, marketing, ERP products
- Knowledge of agile software development process
- Excellent command of English communications skills (speaking, reading and writing). Must be able to communicate effectively and confidently with internal and external stakeholders
- Good listening and interviewing skills to understand a customer’s business environment and processes
- Proven ability to document business requirements in an accurate, unambiguous and succinct fashion
- Exceptional presentation and client relation skills
- Excellent organizational, analytical skills
- Aptitude to learn and understand new and emerging technologies
- Ability to work with mínimal direction on multiple projects
- Thorough, paying attention to details.

Application Question(s):

- Could you kindly share more about your salary expectations for this position?

**Experience**:

- Business Analyst: 5 years (required)

**Language**:

- English (required)

**Location**:

- Ho Chi Minh City (required)

Application Deadline: 2024/09/30